Plugin updates - by Melindie - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 7 years, 4 months ago ago by Eva Kemp

  • Avatar: Melindie
    Melindie
    Participant
    November 10, 2016 at 18:55

    Hello

    According to my WordPress, Masterslider & Visual Composer needs to be updated. You don’t have the latest updates on your site to download. Will these be available soon?

    New versions:

    Masterslider Version 3.0.6
    WPBakery Visual Composer Version 5.0

    Thanks
    Melindie

    8 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    November 11, 2016 at 09:20

    Hello,

    Soon we’ll update the plugins and you’ll be able to download them at this page https://www.8theme.com/download-plugins/ .

    Regards,
    Eva Kemp.

    Avatar: broochandbangle
    broochandbangle
    Participant
    November 12, 2016 at 20:53

    In order to upload the new version of Visual Composer, do I remove the old one from the server? I cannot delete the old version from my plugin page. I am not a super technical person but I do know how to manage the files on my host (ftp). Thank you.

    Avatar: Eva
    Eva Kemp
    Support staff
    November 14, 2016 at 06:28

    Hello @broochandbangle,

    You need connect to your server via FTP, go to wp-content/plugins directory and just overwrite the existing “js_composer” folder with a new one that you extracted from the downloaded archive.

    Regards,
    Eva Kemp.

    Avatar: Melindie
    Melindie
    Participant
    December 6, 2016 at 08:21

    Hi, I’ve updated by Visual composer but can’ see any icons in back end, everything disappeared!!!

    This plugin is not working. Do you have a working plugin to download?

    Melindie

    Avatar: Eva
    Eva Kemp
    Support staff
    December 6, 2016 at 17:38

    Hello @Melindie,

    Please provide FTP and WP Dashboard credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Melindie
    Melindie
    Participant
    December 6, 2016 at 18:18

    Hello
    I’ve re-installed the older version of the plugin for now. Will update later thanks.

    Avatar: Melindie
    Melindie
    Participant
    December 6, 2016 at 19:32

    Hello

    Just want to know if this is possible. In smaller screen for tablets, is there a way to move from 4 columns to 3 columns?

    Thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    December 6, 2016 at 19:49

    Hello @Melindie,

    What columns you want to modify.
    Please show a direct page.

    Thank you.

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