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Plugin error message – failure when receiving data from pier

This topic has 11 replies, 2 voices, and was last updated 9 years, 8 months ago ago by Jack Richardson

lauradawaf

Participant

July 21, 2014 at 11:05

When I try and install Revolution Slider, WishList and Screens Chat I get the following error message:

‘Download failed. Failure when receiving data from the peer’

Is there another way for me to install them?

Thanks,
Laura

#10285 Copied

10 Answers

Jack Richardson

Support staff

July 21, 2014 at 11:16

Hello,

Please provide us with wp-admin and FTP credentials in Private Content and we’ll help you with plugin installation.

Regards,
Jack Richardson

#10286 Copied

Jack Richardson

Support staff

July 21, 2014 at 11:28

Hello,

We’re unable to log in Administration Panel. Please check the provided credentials.

Regards,
Jack Richardson

#10288 Copied

lauradawaf

Participant

July 21, 2014 at 11:29

Apologies Jack, it’s ac-admin. Password is the same.

Laura

#10289 Copied

Jack Richardson

Support staff

July 21, 2014 at 11:37

We’ve installed plugins. Please check your site now!

Regards,
Jack Richardson

#10290 Copied

lauradawaf

Participant

July 21, 2014 at 11:46

That’s fantastic, thank you very much for your help.

Laura

#10291 Copied

Jack Richardson

Support staff

July 21, 2014 at 11:49

You’re welcome!
If you have any questions don’t hesitate to contact us.

Regards,
Jack Richardson

#10292 Copied

lauradawaf

Participant

August 4, 2014 at 17:18

Request information removal (see private content).

Please, contact administrator
for this information.

#11741 Copied

Jack Richardson

Support staff

August 4, 2014 at 17:50

Hello,

It is removed.

Regards,
Jack Richardson

#11744 Copied

lauradawaf

Participant

August 4, 2014 at 17:53

Thanks Jack.

Laura

#11745 Copied

Jack Richardson

Support staff

August 4, 2014 at 17:57

You’re welcome!

Regards,
Jack Richardson

#11746 Copied
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