Plugin conflict with theme ( Gift Wrapper for WooCommerce )

Hello @Plethora,

Thank you for reaching out.

We would like to inform you that our theme is compatible with many popular plugins available on the market. However, the plugin in question currently has approximately 3,000 downloads, which indicates that it is not widely used. As a result, we have not yet prioritized adding dedicated compatibility for it.

Regarding the issue of not seeing the plugin’s gift options on the single product page, this is due to the use of our built-in Single Product Builder via the Customizer. This builder does not load the default WooCommerce hooks, which are often required for third-party plugin features to display correctly.

To resolve this, we recommend checking the plugin’s documentation for available shortcodes. You can then add the relevant shortcode to the Single Product content area using the appropriate elements within our builder. Othewise you can disable the Single product builder and use the default templates.

Additionally, we suggest reaching out to the plugin’s support team or forum for further guidance on how to integrate their functionality with custom single product layouts.

Best regards,
The 8Theme Team

Hello @Plethora,

We hope this message finds you well.

On the Cart page, we are currently seeing the following available gifts: https://prnt.sc/nYorynnvfO-G. If you would like to display additional gifts from your plugin on the Checkout page, we recommend adding a WooCommerce hook widget with the appropriate hook name to that page. It appears that your plugin may be utilizing one of these hooks to display the gifts.

Additionally, have you reached out to the plugin’s support team to inquire about compatibility with pages built using Elementor or other page builders? This may help ensure proper integration and functionality.

Please let us know if you need any further assistance.

Best regards,
Jack Richardson
The 8Theme Team

Hello @Plethora

Additionally, have you reached out to the plugin’s support team to inquire about compatibility with pages built using Elementor or other page builders? This may help ensure proper integration and functionality.

Could you provide us the url of your topic on their support forum ?

Kind regards, Jack Richardson
The 8theme’s team

Hello @Plethora,

Thank you for submitting your topic.

We kindly suggest that you share this topic with the plugin’s author, as we are interested in understanding how to display their features on pages built with the Elementor builder using custom widgets that do not include the default WooCommerce hooks.

Additionally, could you please confirm whether the features from your plugin are displayed when the mentioned widgets (WooCommerce hooks) are added to such pages?

Best regards,
Jack Richardson
The 8Theme Team

Hello @Plethora,

Thank you for reaching out.

Our support team will follow up on their response, as we are also interested in the compatibility of their plugin with the Elementor builder. This may be the first instance where the plugin was found to be incompatible, so we believe it would be beneficial for them to address this issue.

We sincerely appreciate your patience and understanding as we work towards a resolution.

Best regards,
The 8Theme Team

Hello @Plethora,

We hope this message finds you well.

We would like to follow up regarding the inquiry, as it appears that there is still no response to the question about how to display that plugin’s features on pages built with the Elementor builder using custom widgets that do not include the default WooCommerce hooks.

Additionally, we would like to mention that the free PRO Elements plugin offers most of the features available in Elementor PRO (including the WooCommerce widgets). Therefore, we kindly ask whether the developers of the Gift Wrapper for WooCommerce plugin can confirm compatibility with Elementor PRO and/or PRO Elements.

Thank you for your attention to this matter.

Best regards,
Jack Richardson
The 8Theme Team

Hello @Plethora,

Thank you for reaching out.

In this case, we kindly recommend waiting for the plugin developers to implement compatibility with PRO Elements. From a technical perspective, it appears that only a minor code adjustment is required, as illustrated in the following comparison:

– Current implementation: https://prnt.sc/jwzGRlFCNpBK

if ( is_plugin_active( 'elementor-pro/elementor-pro.php' ) && 'no' === get_option( 'wcgwp_lt6_templates', 'no' ) ) {
			return true;
		}

– Suggested modification: https://prnt.sc/uRizzTjIh32e

if ( (is_plugin_active( 'elementor-pro/elementor-pro.php' ) || is_plugin_active( 'pro-elements/pro-elements.php' )) && 'no' === get_option( 'wcgwp_lt6_templates', 'no' ) ) {
			return true;
		}

Please note that this compatibility issue is related to the plugin itself and is not associated with our theme. We suggest submitting this proposed solution to the plugin’s support team. They may be able to provide you with a beta version that includes improved compatibility.

Alternatively, you may choose to manually apply the code modification. However, please be aware that any manual changes may be lost in future updates if the plugin developers do not incorporate the fix into their official release.

Should you have any further questions, feel free to contact us.

Best regards,
The 8Theme Team

Hello @Plethora,

We appreciate your input.

Best Regards,
8Theme’s Team