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Pluggings downloads - by juanideas - on WordPress WooCommerce support

This topic has 4 replies, 4 voices, and was last updated 7 years, 10 months ago ago by Eva Kemp

  • Avatar: juanideas
    juanideas
    Participant
    May 31, 2016 at 23:12

    HI, i can´t dowload the pluggings updates. there is a sign like: you need login. but i m logged, becouse im writting this.
    thanks!

    #127800 Copied
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 1, 2016 at 08:10

    Hello,

    Have you entered your purchase code of the theme to download plugins?
    Please show a screenshot of the error.

    Thank you.
    Best regards,
    Jack Richardson.

    #127830 Copied
    Avatar: allenaz
    allenaz
    Participant
    June 1, 2016 at 22:52

    I’m having the same problem when I try to download plugin updates when I am logged in.

    Please, contact administrator
    for this information.
    #128050 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    June 2, 2016 at 08:51

    Hello @allenaz,

    We removed your purchase code from database.
    Please try to add it again.

    Regards,
    Eva Kemp.

    #128194 Copied
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