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Please help me to deactivate the theme that was activated in the previous site

This topic has 4 replies, 2 voices, and was last updated 11 months ago ago by Tony Rodriguez

  • Avatar: Wade Yang
    Wade Yang
    Participant
    June 2, 2023 at 20:51

    Can you help me Unregister a website domain name license

    #358479 Copied Theme version: 9.1.6
    3 Answers
    Avatar: Wade Yang
    Wade Yang
    Participant
    June 2, 2023 at 20:58

    I tried to cancel the registration on the website where the theme was installed before, but I still can’t register successfully on the new website for some reason. Now I want to cancel the registration of the associated website for all the three registration codes I want to buy from you

    #358480 Copied
    Avatar: Wade Yang
    Wade Yang
    Participant
    June 2, 2023 at 21:02

    I just had a successful deregistration, and I want to deregister the domain name of the other two activation codes

    Please contact administrator
    for this information.
    #358481 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 3, 2023 at 08:33

    Hello, @Wade Yang,

    Thank you for contacting us and for using XStore.

    Please read this article – https://xstore.helpscoutdocs.com/article/163-how-to-registerderegister-xstore-theme-livestaging-websites

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team.

    #358499 Copied

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