Return to previous page

Please help me optimize the loading speed of the website on mobile devices.

This topic has 4 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Alex Carter

AC

Participant

March 2, 2025 at 02:22

The loading speed of my website on desktop computers is okay, but it’s very slow on mobile devices. I paid someone on Fiverr to optimize it, but the results are not satisfactory. I’d like to contact the official optimizers of your X – Store theme. Could you please take a look at my website and see if it’s possible to optimize and speed up its performance on mobile devices?

The loading speed of the homepage is okay because there isn’t much content on it. What I need to optimize are other pages, such as the product collection pages and the product detail pages. e.g. https://luxmass.co/product-category/women-home/bag/

Files is visible for topic creator and
support staff only.

#435898 Copied

3 Answers

AC

Participant

March 3, 2025 at 03:42

no response ?

#435965 Copied

Luca Rossi

Support staff

March 3, 2025 at 10:02

Dear Allen,

We hope you are doing well.

Apologies for the delayed response, as it was the weekend.

Our development team will get back to you via email shortly.

Best regards,
8Theme Team

#436004 Copied

Alex Carter

Support staff

July 5, 2025 at 07:08

Hello,

We’d like to update you on the speed and performance improvements in XStore.
Over the past few months, our team has focused heavily on optimizing theme performance. As evidence, our public optimised demo now scores 98+ on mobile and 100+ on desktop in PageSpeed tests—showing that XStore is fully tuned for speed.

https://pagespeed.web.dev/analysis/https-woocommerce-1476984-5641372-cloudwaysapps-com/dzka87l4hv?form_factor=mobile

However, we’ve identified another major factor affecting site responsiveness: bot traffic. On several client sites, automated bots have been generating large numbers of requests to dynamic filter URLs on the shop page over 50K requests per day. Even on powerful servers, this volume of repeated queries can cause noticeable slowdowns.

To help you investigate this, we’ll share detailed screenshots in the private support area showing bot-generated request patterns. You’ll see exactly why your server may be under strain.

What we’ve done so far:
• Reviewed and optimized all frontend assets (CSS/JS, images, lazy-loading).
• Improved our AJAX-filter endpoints to reduce query overhead.
• Hardened nofollow and other standard directives—though some bots still ignore them.

Our team continues to refine these protections. In the meantime, please verify whether bot traffic is impacting your site’s load.

Next steps:
1. Upgrade to XStore 9.5.1. This release includes all our latest speed optimizations and server-side performance enhancements. You can download the archive in the Downloads section on our website https://www.8theme.com/downloads/ or from your Downloads area on ThemeForest.
2. Deploy a bot-protection service.
To block 100% of unwanted crawlers, consider using Cloudflare (or a similar WAF) to filter malicious traffic before it reaches your server.

Thank you for your patience. If you have any questions or need help reviewing your server logs and request patterns, please let us know in the private support forum.

Best regards,
The XStore Team

Files is visible for topic creator and
support staff only.

#449028 Copied
Viewing 4 results - 1 through 4 (of 4 total)