Please activate Wishlist message on single product page but wishlist is activated

This topic has 4 replies, 2 voices, and was last updated 3 weeks, 4 days ago ago by Rose Tyler

  • Avatar: YT
    YT
    Participant
    May 19, 2024 at 11:43

    Hi,

    The default xstore wishlist is activated on woocommerce settings and global settings but on the single product page I get the message “Please activate Wishlist option to use this widget.”

    How do I fix it?

    The site is still on localhost. I’m using the imported furniture-02 demo. The demo came with an elementor single product page custom layout so I’m using and setting up the widget there.

    Thanks.

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    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 19, 2024 at 12:19

    Hello,

    Thank you for contacting us and for using XStore.

    Please make sure that Theme Options > WooCommerce > Wishlist > Enabled.

    Kind Regards,
    8theme team

    Avatar: YT
    YT
    Participant
    May 19, 2024 at 22:58

    Hi,

    Yes it is enabled. sorry forgot to mention that. Its also enabled in the global wishlist settings so it works on the products archive page and the wishlist page itself is working.

    Checked out the video tutorial to troubleshoot but couldn’t find anything.

    Anything ideas?

    thanks.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 20, 2024 at 06:28

    Hello,

    Thank you for contacting us and for using XStore.

    Please make sure that in Dashboard > Plugins > no Wishlist plugins are activated, to prevent conflicts.

    Single Product Builder va Elementor > Edit template > delete current Wishlist elements and add exactly this one – https://prnt.sc/SqLmvqp3vPgM

    Do not forget to clear the cache.

    Contact us once your site is live, provide URL and temporary wp-admin access, after that, we will be able to check the situation more deeply and help you.

    Kind Regards,
    8theme team

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