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PL - by Su Flo - on WordPress WooCommerce support

This topic has 14 replies, 2 voices, and was last updated 5 years, 7 months ago ago by Rose Tyler

Su Flo

Participant

September 10, 2018 at 15:36

Dear Xstore,

We have a question in the private content and hope you can assist.

Please, contact administrator
for this information.

#199246 Copied

13 Answers

Rose Tyler

Support staff

September 10, 2018 at 15:49

Hello,

There is a Mixed Content issue, that is caused by this image http://prntscr.com/ksr08q so you need to re-upload the image.

Regards

#199248 Copied

Su Flo

Participant

September 10, 2018 at 17:03

Hi Rose,

Thank you. Have amanded but have more related questions in the Private content.

Hope you can help.

BR, Su.

Please, contact administrator
for this information.

#199249 Copied

Su Flo

Participant

September 10, 2018 at 18:08

Hi Rose,

In the meantime, so the scrolling works properly we have temporarily added the Icon to the top left.

BR, Su.

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Rose Tyler

Support staff

September 11, 2018 at 09:45

Hello,

Please provide us with correct wp-admin access.

Regards

#199268 Copied

Su Flo

Participant

September 11, 2018 at 09:48

Hi Rose,

New Credentials are in the private content.

Kind Regards, Su.

Please, contact administrator
for this information.

#199269 Copied

Su Flo

Participant

September 11, 2018 at 11:57

Dear Rose,

We have an urgent issue in the private content.

Please, contact administrator
for this information.

#199272 Copied

Rose Tyler

Support staff

September 11, 2018 at 12:10

Hello,

Please check About us page mow.
What exactly doesn’t work?

Regards

#199273 Copied

Su Flo

Participant

September 11, 2018 at 12:31

Hi Rose, We has a glitch and the site strangely went off-line for 30 mins. Looks ok now, apart from the grey padlocks. Can anything be done about this?

Many thanks.

Kind Regards, Su.

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Rose Tyler

Support staff

September 11, 2018 at 12:46

Hello,

The grey padlock on About page was fixed. Do you have the problem on another page?

Regards

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Su Flo

Participant

September 11, 2018 at 13:04

Hi Rose,

Again, the website is not loading up. Our hosting company say its to do with the theme. Could you help? Kind Regards, Su.

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Rose Tyler

Support staff

September 11, 2018 at 13:09

Hello,

I do not see the problem.
Have you changed access?

Regards

#199285 Copied

Su Flo

Participant

September 11, 2018 at 13:24

Hi Rose,

Tried loading again after refreshing the cache and we get a blank white screen as per the Screen shot in private content.

BR, Su.

Please, contact administrator
for this information.

#199286 Copied

Rose Tyler

Support staff

September 11, 2018 at 13:47

Hello,

If you face the white screen or similar problem, try to enable WP debug mode to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

Regards

#199288 Copied
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