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Pinterest sharing tool error, Product not Share on Pinterest

This topic has 19 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Luca Rossi

Nadeem latif

Participant

October 15, 2025 at 09:51

Hi.
When we share the pinterest from the sharing tool on the product page, it gives a URL error. Please tell us how we can fix this…

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support staff only.

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18 Answers

Luca Rossi

Support staff

October 15, 2025 at 12:09

Hi @Nadeem latif,

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Thank you!

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Nadeem latif

Participant

October 15, 2025 at 13:33

Yes sure , i have sent to your username & password , Please check it

Thank you!

Please contact administrator
for this information.

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Luca Rossi

Support staff

October 15, 2025 at 15:24

Hello @Nadeem Latif,

Could you please verify whether your website is protected by any firewalls?

We were unable to share your website on Pinterest: https://prnt.sc/Fgj6Vy10hbW-.

If the issue persists, please contact your hosting provider’s support team.

Best regards,
8Theme Team

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Nadeem latif

Participant

October 16, 2025 at 07:16

Hi No Dear we we use just Wordfence Security plugin .

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Nadeem latif

Participant

October 16, 2025 at 07:17

So how we can fix it

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Luca Rossi

Support staff

October 16, 2025 at 07:31

Hello @Nadeem Latif,

Please try disabling the Wordfence Security plugin.

Alternatively, you may seek assistance from the following support page: https://wordpress.org/support/plugin/wordfence/

Best regards,
The 8Theme Team

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Nadeem latif

Participant

October 16, 2025 at 07:40

Disabling it doesn’t solve the problem. I contacted the hosting company and they installed a firewall for security.

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Luca Rossi

Support staff

October 16, 2025 at 09:42

Glad you’ve sorted it out!

Best Regards,
8Theme’s Team

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Nadeem latif

Participant

October 16, 2025 at 12:50

No my friend the problem is not solved either you can check it

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Luca Rossi

Support staff

October 17, 2025 at 04:04

Hello @Nadeem Latif,

Could you please contact your hosting provider and request that they add Pinterest’s IP address to the whitelist and allow third-party services to crawl the content on your website?

Please note that this issue is not related to the XStore theme.

Best regards,
The 8Theme Team

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Nadeem latif

Participant

October 17, 2025 at 08:51

Hi Dear,
The hosting people have said to do it like this but I don’t know how to do it or can you do it?

“generally if the Pinterest user agent is not blocked in the firewall it would be enough to create a robots.txt file in the root and type ” User-agent: Pinterestbot Allow: /”

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Luca Rossi

Support staff

October 17, 2025 at 11:06

Hello @Nadeem Latif,

You can use the Rank Math SEO or Yoast SEO plugin to edit the robots.txt file:

– https://wordpress.org/plugins/seo-by-rank-math/
– https://wordpress.org/plugins/wordpress-seo/

Best regards,
The 8Theme Team

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Nadeem latif

Participant

October 17, 2025 at 11:09

Yes Yoast SEO plugin We are using it, but how do we build on it, what should we add to it?

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Luca Rossi

Support staff

October 17, 2025 at 11:14

Dear @Nadeem latif,

Please take a look at this article: https://yoast.com/help/how-to-edit-robots-txt-through-yoast-seo/.

Best Regards,
8Theme’s Team

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Nadeem latif

Participant

October 22, 2025 at 11:33

When someone reviews our product page, they are automatically approved, so how can we disable this so that we can approve it ourselves?

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Luca Rossi

Support staff

October 22, 2025 at 13:21

Dear @Nadeem Latif,

Kindly go to your WordPress Dashboard, then navigate to Settings > Discussion, and verify that both options are enabled.

We hope this helps.

Best regards,
The 8Theme Team

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support staff only.

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Nadeem latif

Participant

October 22, 2025 at 14:05

Thank You

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Luca Rossi

Support staff

October 22, 2025 at 14:11

Hello @Nadeem Latif,

If you require any further assistance, please feel free to create a new topic.

Thank you.

Best regards,
The 8Theme Team

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The issue related to '‘Pinterest sharing tool error, Product not Share on Pinterest’' has been successfully resolved, and the topic is now closed for further responses

Pinterest sharing tool error, Product not Share on Pinterest

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