Ping - by yusuf gencyilmaz - on WordPress WooCommerce support

This topic has 23 replies, 3 voices, and was last updated 5 years, 7 months ago ago by Rose Tyler

  • Avatar: yusuf gencyilmaz
    yusuf gencyilmaz
    Participant
    August 31, 2018 at 19:04

    my website is opening in 15-16 seconds.
    This is due to the theme.
    how can i fix it

    22 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 3, 2018 at 09:12

    Hello,

    Can you, please, provide me FTP access to your site to your site to install cache plugins and check page speed with our theme and with the default WP theme to compare?

    Regards

    Avatar: yusuf gencyilmaz
    yusuf gencyilmaz
    Participant
    September 3, 2018 at 11:01

    yes, I can ftp access

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 3, 2018 at 13:27

    Hello,

    Sorry, don’t understand your previous message. Provide me FTP access in private content area:
    FTP host, FTP username, FTP pass. I’m waiting for this info to proceed.

    Regards

    Avatar: yusuf gencyilmaz
    yusuf gencyilmaz
    Participant
    September 3, 2018 at 15:39

    https://sso.godaddy.com/?realm=idp&path=%2Fproducts&app=account&isc=goflltk24
    you can enter from this link

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 3, 2018 at 18:15

    Hello,

    We have made a few tests with your site.
    Your product page when our theme is activated without cache plugin – 1.82 s https://tools.pingdom.com/#!/bHcNu/http://arvven.com/urunler/
    Your product page when default WP theme is activated without cache plugin – 1.45 s
    https://tools.pingdom.com/#!/bHcNu/http://arvven.com/urunler/

    Your product page when our theme is activated + cache plugin – 513 ms
    https://tools.pingdom.com/#!/ej8w5n/http://arvven.com/urunler/
    Your product page when default WP theme is activated without cache plugin – 398 ms
    https://tools.pingdom.com/#!/cb8F14/http://arvven.com/urunler/

    So, if you sometimes get 16s I think it’s your hosting issues and you need to contact your hosting provider.

    Regards

    Avatar: yusuf gencyilmaz
    yusuf gencyilmaz
    Participant
    September 4, 2018 at 07:59
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2018 at 11:37

    Hello,

    First of all, you need to allow the registration. Navigate to Settings > General > Membership and mark Anyone can register. Then go to Woocommerce > Settings > Accounts > Customer registration > Enable customer registration on the “My account” page.

    Regards

    Avatar: yusuf gencyilmaz
    yusuf gencyilmaz
    Participant
    September 5, 2018 at 09:50

    http://prntscr.com/kqsnyt => How to change registration form

    Avatar: yusuf gencyilmaz
    yusuf gencyilmaz
    Participant
    September 5, 2018 at 09:54

    http://prntscr.com/kqsqe9 => How can I change the instagram account in this area?

    Avatar: yusuf gencyilmaz
    yusuf gencyilmaz
    Participant
    September 5, 2018 at 10:03

    this field => http://prntscr.com/kqsucz
    it should look like => http://prntscr.com/kqsuwc

    how can i fix it

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 5, 2018 at 10:08

    Hello,

    1. Please add this custom css code:

    .woocommerce-account .woocommerce-form-register {
        max-width: 500px;
        margin: 0 auto;
    }

    2. Please edit settings of [8THEME] Instagram element – http://prntscr.com/kqsxha

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 5, 2018 at 10:08

    3. Please provide me link to page with the problem.

    Regards

    Avatar: yusuf gencyilmaz
    yusuf gencyilmaz
    Participant
    September 5, 2018 at 10:54

    how to add css code

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 5, 2018 at 11:06

    Please see screenshot http://prntscr.com/kqtmw1
    This page https://xstore.8theme.com/demos/2/marseille03/contacts/ was created using these elements http://prntscr.com/kqtp59
    Provide us with temporary wp-admin access and we will recreate the page on your site.

    Regards

    Avatar: yusuf gencyilmaz
    yusuf gencyilmaz
    Participant
    September 5, 2018 at 11:23

    temporary access

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 5, 2018 at 11:56

    Hello,

    We have created page for you http://arvven.com/contacts-marseille03/

    Regards

    Avatar: yusuf gencyilmaz
    yusuf gencyilmaz
    Participant
    September 5, 2018 at 13:39
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 5, 2018 at 13:43

    Please refer to the plugin documentation https://contactform7.com/docs/ https://contactform7.com/setting-up-mail/

    Regards

    Avatar: yusuf gencyilmaz
    yusuf gencyilmaz
    Participant
    September 9, 2018 at 09:56

    how can I change this field =>http://prntscr.com/ksa9nf

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