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Pictures not loading on few screens. URGENT HELP REQUIRED

This topic has 2 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Olga Barlow

aurangzebaa

Participant

December 28, 2021 at 20:34

so im testing using hotjar and through that pictures are not loading for a few users. kindly tell me what to do.
check attached video link pls

Please, contact administrator
for this information.

#313289 Copied Theme version: 8.0.11

1 Answer

Olga Barlow

Support staff

December 29, 2021 at 09:55

Hello,

What devices do these users use? It looks that fonts are not loaded for them. Maybe they have any additional browser extensions that block the fonts or any specific browser. It’s difficult to find the reason if we don’t know the device and browser.

Regards

#313306 Copied
Tagged: fix issue, pictures not loading, screen resolution, troubleshooting, urgent help, woocommerce wordpress
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Pictures not loading on few screens. URGENT HELP REQUIRED

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