PHP warning notifications fill error_log file

This topic has 7 replies, 3 voices, and was last updated 1 weeks, 4 days ago ago by Andrew Mitchell

  • Avatar: HarunD
    HarunD
    Participant
    April 7, 2024 at 20:25

    Hello, after setting up my site, while analyzing it with query monitor, I noticed that my active site intensively noted the in_mobile_menu warning on the /home/sitename/public_html/wp-content/plugins/et-core-plugin/app/models/customizer/templates/header/parts/search.php path.

    Versions I use: Theme is V.9.3.4 and XStore Core is V.5.3.4

    I attach all other details as screenshots

    Files is visible for topic creator and
    support staff only.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2024 at 07:00

    Hello, HarunD,

    Thank you for reaching out to us.

    To proceed effectively, we require wp-admin and FTP access to further diagnose and resolve the issue.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Thank you for your attention to this matter. We look forward to your prompt response.

    Best Regards,
    8Theme’s Team

    Avatar: HarunD
    HarunD
    Participant
    April 8, 2024 at 11:24

    I added the necessary information in the hidden section. Thank you

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2024 at 12:02

    Hello, HarunD,

    We kindly request that you assign the administrator role to our user account. This action will enable us to gain access to the dashboard of your site.

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    Avatar: HarunD
    HarunD
    Participant
    April 8, 2024 at 13:47

    Hello,
    I apologize for the insufficient authorization class. Changed to Administrator

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 8, 2024 at 14:16

    Hello, HarunD,

    Fixed. Please clear cache and check now.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 23, 2024 at 20:00

    Dear HarunD,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘PHP warning notifications fill error_log file’' has been successfully resolved, and the topic is now closed for further responses

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