PHP VERSION - by luzactual - on WordPress WooCommerce support

This topic has 5 replies, 3 voices, and was last updated 4 years, 10 months ago ago by Olga Barlow

  • Avatar: nedim
    luzactual
    Participant
    February 5, 2021 at 10:55

    Hi, i changed the PHP version and now frontend is not working

    4 Answers
    Avatar: Robert Hall
    Robert Hall
    Participant
    February 5, 2021 at 11:18

    Hi

    This theme is compatible with latest version of PHP.

    we have also checked your mentioned URL front end is working absolutely fine. It will be more helpful for us if you can send us your website highlighted screenshot so that we will look forward your issue.

    Note: Please check your WordPress server requirements by going to Dashboard > Xstore > Server Requirements

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 5, 2021 at 11:20

    Hello,

    Thank you for using our theme.
    Probably some fatal error appears. What version of PHP do you use? What version did you use before?
    What error do you have in the server error logs? Could you, please, provide us with WP Dashboard and FTP access to your site?

    Regards

    Avatar: nedim
    luzactual
    Participant
    February 8, 2021 at 09:23

    hi, the PHP version is PHP 7.4.14, the page is not working good, its so slowly

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2021 at 14:11

    Hello,

    I don’t see problem with the frontend anymore https://prnt.sc/ypn5ys So, have you sorted out with the problem described in the very first message?

    We have only these tips to improve site speed https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

    Regards

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