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PHP Fatal error: elementor/modules/ai/module.php:347

This topic has 2 replies, 2 voices, and was last updated 2 weeks, 3 days ago ago by Alex Carter

Milan

Participant

May 16, 2025 at 13:22

Hi,
I have a fatal error: PHP Fatal error: Uncaught Error: Call to a member function get_gallery_image_ids() on bool in /home/jeepcomm/public_html/shop.jeepcommerce.rs/wp-content/plugins/elementor/modules/ai/module.php:347`. Due to this error, the Distance Delivery add-on is not working for me.
How to solve this.

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1 Answer

Alex Carter

Support staff

May 16, 2025 at 13:41

Hello,

Thank you for reaching out to us.

We’re sorry to hear that you’re experiencing a fatal error related to the Elementor plugin. The error message indicates that the function get_gallery_image_ids() is being called on a boolean value, which typically means that the expected product object is not being properly retrieved or is returning false.

To help resolve this issue, we kindly suggest the following steps:

1. Ensure that all your plugins, including Elementor and the Distance Delivery add-on, are updated to their latest versions.
2. Temporarily switch to a default WordPress theme (such as Twenty Twenty-Four) to check if the issue persists. This will help determine if the problem is theme-related.
3. Disable all other plugins except Elementor and the Distance Delivery add-on, then check again. If the error disappears, re-enable the plugins one by one to identify the conflict.
4. If you are using any custom code or third-party Elementor widgets, please review them to ensure they are not causing the issue.

Please let us know the outcome of these steps.

If you prefer not to perform the troubleshooting yourself, you may also consider reaching out to Elementor’s official support team for further assistance https://wordpress.org/support/plugin/elementor/

Best Regards,
8Theme’s Team

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