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PHP Fatal error: Allowed memory size of 134217728 bytes exhausted

This topic has 18 replies, 3 voices, and was last updated 9 years, 11 months ago ago by Eva Kemp

sirlothos

Participant

May 8, 2015 at 20:40

Hello,
My Legenda theme Site crashed this morning giving me a 500 error. Could not access the admin nor the site at all. I restored a previous back up from a few days ago and now it’s working.

I’m not really sure what is causing this memory usage since I have cleaned most of the plugins, leaving only the absolute minimum. Updated everything on both wordpress and plugins installed and the site seemed to be working fast with no errors until this morning.

Here is the error log:

08-May-2015 12:38:15 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 4096 bytes) in /home/majo14/public_html/wp-includes/pomo/mo.php on line 221
[08-May-2015 12:38:15 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 4096 bytes) in /home/majo14/public_html/wp-includes/pomo/mo.php on line 221
[08-May-2015 12:38:15 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 4096 bytes) in /home/majo14/public_html/wp-includes/pomo/mo.php on line 221

[08-May-2015 12:51:56 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 6 bytes) in /home/majo14/public_html/wp-includes/pomo/mo.php on line 246
[08-May-2015 13:02:59 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /home/majo14/public_html/wp-includes/pomo/mo.php on line 206
[08-May-2015 13:05:51 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 196608 bytes) in /home/majo14/public_html/wp-content/themes/legenda/framework/theme-functions.php on line 796
[08-May-2015 16:15:38 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 12288 bytes) in /home/majo14/public_html/wp-content/themes/legenda/framework/theme-functions.php on line 2512
[08-May-2015 17:31:51 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 102 bytes) in /home/majo14/public_html/wp-includes/pomo/mo.php on line 221
[08-May-2015 17:40:03 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 102 bytes) in /home/majo14/public_html/wp-includes/pomo/mo.php on line 221
[08-May-2015 17:40:03 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /home/majo14/public_html/wp-includes/pomo/mo.php on line 246
[08-May-2015 17:40:03 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes) in /home/majo14/public_html/wp-includes/pomo/mo.php on line 206
[08-May-2015 17:44:20 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /home/majo14/public_html/wp-includes/pomo/mo.php on line 246
[08-May-2015 17:44:20 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 94209 bytes) in /home/majo14/public_html/wp-includes/pomo/streams.php on line 164
[08-May-2015 17:44:24 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 4096 bytes) in /home/majo14/public_html/wp-includes/pomo/mo.php on line 221
[08-May-2015 17:44:28 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 64 bytes) in /home/majo14/public_html/wp-includes/pomo/mo.php on line 246
[08-May-2015 17:44:28 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 61 bytes) in /home/majo14/public_html/wp-includes/pomo/mo.php on line 246

Any help would be greatly appreciated it.

Please, contact administrator
for this information.

#62784 Copied Theme version: latest update WooCommerce version: latest

17 Answers

sirlothos

Participant

May 8, 2015 at 20:56

Here is a new error.
Now the site is slow loading again.

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 12288 bytes) in /home/majo14/public_html/wp-content/themes/legenda/framework/shortcodes.php on line 486

#62785 Copied

Eva Kemp

Participant

May 11, 2015 at 10:03

Hello,

You need contact your host and ask them to increase memory_limit value.

Thank you.
Regards,
Eva Kemp.

#63054 Copied

sirlothos

Participant

May 11, 2015 at 12:20

Hi Eva, We’ve increased the allocated memory 3 times and it helped initially but it once a week this happens. i have months of reports showing this problem.

I reinstalled and updated both wordpress and the Legenda theme to the latest, and then I proceeded to remove all the plugins except for the minimum necessary.

It worked well for 2.5weeks and it crashed again with the fatal error.

All three repa I spoke at go daddy said we have more than enough memory (2gb) foe this site. They suggested most likely the themehas issues and was not well built.

are you suggesting that for this theme to run properly I need a dedicated server?

why does it crash randomly, why does it need so much memory ?

Please don’t tell me it’s the host again, I have built several sites eay bigger than this one with much less memory. I really need you to tell me if this is a template issue.

thank you.

#63118 Copied

Eva Kemp

Participant

May 11, 2015 at 13:17

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#63147 Copied

sirlothos

Participant

May 11, 2015 at 16:34

Below is the access. Please not this is a live site.
Thank you and I appreciate all your help with this matter.

Please, contact administrator
for this information.

#63231 Copied

Eva Kemp

Participant

May 11, 2015 at 16:44

Hello,

Please give us permissions to view all settings in wp-admin panel.
Also you created an empty FTP account. We can’t check any files. Please give us access to be able to view and edit site files.

Thank you.
Regards,
Eva Kemp.

#63234 Copied

sirlothos

Participant

May 11, 2015 at 16:59

Ok, try again. you should have access to the main path now and admin in WP

#63245 Copied

Eva Kemp

Participant

May 11, 2015 at 17:59

Hello,

You’re using old versions of the theme and Visual Composer plugin.
Please update them. Plugin can be downloaded at this link https://www.8theme.com/download-plugins/ .
Don’t forget to create a back up of your files and database before update!

https://www.youtube.com/watch?v=KdWESIIPU1k

Also update Revolution Slider plugin.

Thank you.
Regards,
Eva Kemp.

#63267 Copied

sirlothos

Participant

May 11, 2015 at 18:30

I will update those. But I still need to know the reason why it’s crashing. Please advice and thank you Eva.

#63271 Copied

sirlothos

Participant

May 11, 2015 at 18:57

Eva, I updated both plugins.
I still would like a further evaluation to make sure that it does not happen again.
Thank you.

#63273 Copied

Eva Kemp

Participant

May 11, 2015 at 19:59

Hello,

Please monitor error_log file. The issue might be caused by outdated version of Visual Composer plugin.

Thank you.
Regards,
Eva Kemp.

#63284 Copied

sirlothos

Participant

May 21, 2015 at 17:29

Eva, I updated the VC on May 11 and seemed to be workging fine until May 16th where it had the followin errors on mo.php (which was failing before) and Visual Composer as well. So upgrading it did not really solve the problem, it’s still taking up a lot of memory. Please let me know what we need to do to get to the bottom of this issue. Thank you for your help.

[16-May-2015 10:31:53 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 26 bytes) in /home/majo14/public_html/wp-includes/pomo/mo.php on line 240
[16-May-2015 10:41:29 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in /home/majo14/public_html/wp-includes/pomo/mo.php on line 240
[16-May-2015 10:43:13 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 196608 bytes) in /home/majo14/public_html/wp-content/plugins/js_composer/config/map.php on line 631

#65331 Copied

sirlothos

Participant

May 28, 2015 at 15:38

Hi Eva, I haven’t heard from you or the team in a while. Can you please tell me what the issue is with the VComposer that keeps crashing the site? Please advice,
Thank you.

#66693 Copied

Eva Kemp

Participant

May 28, 2015 at 15:44

Hello,

Sorry for a delay.
As I see your site is working fine, without any errors.
Do you still see them in error_log file?

Regards,
Eva Kemp.

#66699 Copied

sirlothos

Participant

May 29, 2015 at 14:59

its down now

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 3072 bytes) in /home/majo14/public_html/wp-content/plugins/woocommerce/includes/class-wc-comments.php on line 209

#67008 Copied

Stan Russell

Participant

May 29, 2015 at 15:26

Hello,

You need contact your host and ask them to increase memory_limit value.

Regards,
Stan Russell.

#67015 Copied

Eva Kemp

Participant

May 29, 2015 at 15:47

Hello,

Sorry, but this is related to your server configuration. You need ask your host to increase memory_limit value. Try to set 256M instead of 64M that you have now:
http://storage3.static.itmages.com/i/15/0529/h_1432910761_5840527_ef04aa23ad.png

Thank you.
Regards,
Eva Kemp.

#67019 Copied
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