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PHP errors on Theme settings page - by - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 8 years, 4 months ago ago by Robert Hall

  • Avatar:
    Inactive
    December 15, 2015 at 13:53

    Hello,
    I bought WooTheme today and I’m trying to import demo content but Import/Export settings page looks like this – private link.

    I also found PHP Errors on Typography setting page – private link.
    All other setting pages below Typography looks crash also.

    I’m in a hurry so I hope you can quickly repair that problem.

    Please, contact administrator
    for this information.
    #104363 Copied Theme version: 2.7 WooCommerce version: 2.4.12
    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 15, 2015 at 14:02

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    #104367 Copied
    Avatar:
    Inactive
    December 15, 2015 at 14:13

    Right now I test your theme on my local server so I can’t give you an access. Mayby this is the problem? But I see that someone just post the same problem in Wootheme comment section at themeforest.

    #104372 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 15, 2015 at 14:48

    Hello,

    Please try to reupload ot-functions-option-types.php file in wp-content/themes/woopress/option-tree/includes. I’ve sent the file to your email address. Please check.

    Regards,
    Robert Hall.

    #104380 Copied
    Avatar:
    Inactive
    December 15, 2015 at 14:56

    That did the trick. Everything looks nice now.
    Thank you very much for quick repair!

    #104384 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 15, 2015 at 15:44

    You’re welcome!

    Regards,
    Robert Hall.

    #104392 Copied
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