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PHP 8.1 My home Page error core plugin home page mobile broken

This topic has 11 replies, 2 voices, and was last updated 7 months ago ago by Nio

  • Avatar: Nio
    Nio
    Participant
    September 25, 2023 at 16:48

    Hello… I’m a bit late to this, but I recently upgraded to PHP 8.1. Unfortunately, the homepage is broken in the mobile view. Could you please take a look to see if there’s anything wrong with my theme’s code? also problems with the image up load …….

    Important : My hosting provider sent me this … it mentions something about your core plugin, “It has an error” ( See screenshot)

    error

    I can’t make sense of it” 🙁 I need your help
    I have the file manager plugin ..so you can check php files and see it all -Access to everything. 🙂

    “Thank you very much, and have a good week, Oliver.”

    Oliver

    Please, contact administrator
    for this information.
    #368505 Copied Theme version: 9.1.14 WooCommerce version: 8.1.1
    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 26, 2023 at 06:52

    Hello, Nio,

    We have conducted a thorough review of your homepage and found no issues with its functionality. We kindly suggest that you clear your browser’s cache and revisit the page for confirmation. If you still encounter any problems, could you please specify what exactly appears to be malfunctioning? Screenshots of the issue would be greatly appreciated for further investigation.

    Kind Regards,
    8theme team

    #368545 Copied
    Avatar: Nio
    Nio
    Participant
    September 26, 2023 at 08:27

    Hallo Rose,,

    thank you
    But, what about the error message above in my screenshot?
    after the occurrence I have received the email from wordpress that your plugin has caused the error

    Problems
    attached the broken mobile view of the homepage.
    due to this error i can’t upload any pictures and the home page / start page is broken in the mobile view


    mobile

    Here is the message from wordpress ,that your plugin currently unfortunately causes an error…. 🙁

    Error details ( see also the screenshot of the Wp Mail )
    An error of type E_ERROR was found in line 143 of the file

    wp mail

    Ein Fehler vom Typ E_ERROR wurde in der Zeile 143 der Datei /home/786807.cloudwaysapps.com/jsquyzefkc/public_html/wp-content/plugins/et-core-plugin/packages/testimonials/classes/class-woothemes-testimonials.php verursacht. Fehlermeldung: Uncaught ValueError: Missing format specifier at end of string in /home/786807.cloudwaysapps.com/jsquyzefkc/public_html/wp-content/plugins/et-core-plugin/packages/testimonials/classes/class-woothemes-testimonials.php:143
    Stack trace:
    #0 /home/786807.cloudwaysapps.com/jsquyzefkc/public_html/wp-content/plugins/et-core-plugin/packages/testimonials/classes/class-woothemes-testimonials.php(143): sprintf()
    #1 /home/786807.cloudwaysapps.com/jsquyzefkc/public_html/wp-includes/class-wp-hook.php(310): Woothemes_Testimonials->updated_messages()
    #2 /home/786807.cloudwaysapps.com/jsquyzefkc/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters()
    #3 /home/786807.cloudwaysapps.com/jsquyzefkc/public_html/wp-admin/edit-form-advanced.php(219): apply_filters()
    #4 /home/786807.cloudwaysapps.com/jsquyzefkc/public_html/wp-admin/post.php(206): require(‘/home/786807.cl…’)
    #5 {main}
    thrown
    A Developer said I need to kindly contact you here because it is your plugin
    we need to fix this error please…. :((

    Lg Oliver

    Please contact administrator
    for this information.
    #368558 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 26, 2023 at 08:53

    Hello, Nio,

    The problem was caused by problems in translation, for example – https://prnt.sc/13mrhbJ0K9Ug > https://prnt.sc/xrkCyQ-ho2ng > https://prnt.sc/Ftbl3nfRVteG

    Kind Regards,
    8theme team

    #368562 Copied
    Avatar: Nio
    Nio
    Participant
    September 26, 2023 at 10:01

    hello Rose ,

    I do not understand … the errors are still there …
    Couldn’t you fix the error?
    What does that mean with the screenshot ….
    that it is because ..not everything is translated..?

    i can’t upload pictures and the home page is broken on mobile

    please give feedback 🙁

    #368573 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 26, 2023 at 10:07

    Hello, Nio,

    The problem is fixed. Please clear the cache and check one more time.
    https://prnt.sc/vhvSOcevgFWQ – we can upload images into the media library on your site.
    If this is not fixed for you, provide new screenshots or videos.

    “What does that mean with the screenshot ….” – https://prnt.sc/xrkCyQ-ho2ng – it means the translation was added incorrectly, so we’ve edited it to fix it.

    Kind Regards,
    8theme team

    #368574 Copied
    Avatar: Nio
    Nio
    Participant
    September 26, 2023 at 10:37

    yes, okay, thank you very much…

    even if you hate me for asking again… In the WordPress error email, there are mentions of issues related to the homepage and X store plugin. The home page is still broken on mobile, as you can see in the screenshots.. In the Elementor backend its okay in the mobile editor ..

    I uploaded a screenshot of the WordPress security email,

    If you tell me that this has nothing to do with us, I will reach out to Elementor.
    thank you for your good support and understanding. that i need to know this first..bevor i open a ticket there..

    #368576 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 26, 2023 at 10:51

    Hello, Nio,

    This https://prnt.sc/kap9JEH5Lt9A in text of error helped us find out that the problem was caused y translation.

    In the Private Content area, we provided a video for you of what we see on your home page from mobile. No errors are visible. Please provide your own video in the response, where problems are visible.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    #368579 Copied
    Avatar: Nio
    Nio
    Participant
    September 26, 2023 at 11:00

    No problem at all! Thank you very much. I’m sorry I was so annoying.

    It seems like my browser caching isn’t working properly. :((

    But everything looks fine on your end, Now I’m feeling a bit more relaxed. 😀

    You can go ahead and send me a review link, and I’ll write a positive review for you later. 🙂

    wish you a good day

    #368580 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 26, 2023 at 11:19

    Hello, Nio,

    Thank you for your response.

    We would be grateful if you could take a moment to rate our product – https://themeforest.net/downloads – with 5 stars on ThemeForest!

    Kind Regards,
    8theme team

    #368582 Copied
    Avatar: Nio
    Nio
    Participant
    October 1, 2023 at 19:11

    Done 😀

    #368999 Copied

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