Persistent Permalink Issue: 404 Errors on Shop Pages Every Few Days

This topic has 2 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by Jack Richardson

  • Avatar: Acrdev
    Acrdev
    Participant
    September 29, 2025 at 07:12

    Hi 8theme Support Team,

    I am experiencing a recurring issue with my website’s permalinks. Every 2-3 days, my WooCommerce shop, product category, and product pages start showing a 404 “Page Not Found” error.

    The problem is temporarily fixed when I go to the WordPress dashboard under Settings > Permalinks and click the “Save Changes” button (without making any actual changes). This immediately resolves the 404 errors, and the pages work perfectly again.

    However, the issue always comes back after a couple of days. This is negatively impacting my site’s user experience. Could you please help me find a permanent solution to this problem?

    Thank you for your assistance.

    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 29, 2025 at 12:03

    Hello @Acrdev,

    The issue you are experiencing is not related to our theme. We recommend checking your server configuration by contacting your hosting provider. Additionally, please try temporarily deactivating third-party plugins. Since you are using the Wordfence Security plugin, we also suggest reviewing its settings.

    For further reference, you may find the following topics helpful:
    https://wordpress.org/support/topic/wordfence-causes-error-404-on-some-pages/
    https://www.8theme.com/topic/while-moving-backend-links-it-suddenlty-takes-to-front-end-with-404-page-not-found-error/#post-402505

    Best regards,
    Jack Richardson
    8Theme Team

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