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Performance and speed issues with our e-commerce site

This topic has 2 replies, 2 voices, and was last updated 3 days, 2 hours ago ago by Andrew Mitchell

  • Avatar: Lantalau
    Lantalau
    Participant
    April 17, 2026 at 13:19

    We’re ready to launch an e-commerce site, but we’ve noticed that, generally speaking, the loading speed—both for the theme and for the wp-admin dashboard—is quite slow. I’d like you to look into this and see if it’s a configuration issue, a server issue, or a problem with the theme itself.

    #469045 Copied
    1 Answer
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 17, 2026 at 13:25

    Hello, Lantalau,
    We have noticed that your website is utilizing a large number of plugins. This could potentially impact the website’s performance, lead to errors, and affect its overall speed. To ensure optimal functionality and avoid such issues, we kindly ask you to manually review each plugin currently in use on your website.

    If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
    Do the same test for the default WooCommerce theme – Storefront. The issue may be due to your custom code in the Child Theme.

    Let us know the results.

    Best regards,
    8Theme’s Team

    #469048 Copied
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