PayPal Problem - by Dieter Kahl - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 7 years ago ago by Rose Tyler

  • Avatar: Dieter Kahl
    Dieter Kahl
    Participant
    March 23, 2017 at 12:39

    Hello,

    I have a problem with my PayPal paying method. I can choose the method but I don’t see a PayPal-button on the checkout-page.

    Best regards
    Dieter

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Dieter Kahl
    Dieter Kahl
    Participant
    March 24, 2017 at 11:31

    Hello,

    some additional information: I temporarily activated PayPal Express and I can see and use it on the shopping-cart-page but not on the checkout-page.

    Thanks for help
    Dieter

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2017 at 13:40

    Hello,

    Please check if the problem persists with default Woocommerce theme Storefront.
    We’ll be able to help you only in case problem appears with our theme only http://prntscr.com/enwkbg and works fine with official WC theme Storefront. Very likely you need to check WooCommerce settings to solve the issue.

    Regards,
    Rose Tyler.

    Avatar: Dieter Kahl
    Dieter Kahl
    Participant
    March 24, 2017 at 14:01

    Hello,

    the problem also appears with the standard theme so it’s not an idstore-problem.
    Any suggestions what I shall check.

    Regards,
    Dieter Kahl

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2017 at 14:11

    Hello,

    Maybe this documentation will be useful https://docs.woocommerce.com/document/paypal-standard/

    Regards,
    Rose Tyler.

    Avatar: Dieter Kahl
    Dieter Kahl
    Participant
    March 24, 2017 at 15:08

    Hello,

    the problems has something to do with the plugin Woocommerce Germanized Pro. Disabling the plugin solves the problem…

    Thanks for your help

    Regards,
    Dieter Kahl

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2017 at 15:15

    Hello,

    We’re glad to hear that your issue was solved.
    You’re welcome!

    Regards,
    Rose Tyler.

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The issue related to '‘PayPal Problem’' has been successfully resolved, and the topic is now closed for further responses

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