PayPal for WooCommerce – Angell EYE (Some conflict with theme)

This topic has 3 replies, 3 voices, and was last updated 3 weeks, 4 days ago ago by Andrew Mitchell

  • Avatar: Darius
    Darius
    Participant
    May 20, 2024 at 17:06

    We are using the payment plugin “PayPal for WooCommerce – by Angell EYE” and on the checkout page, choosing “Credit Card” option does not allow to enter any details. Initially on page load it sometimes does, but clicking anywhere outside of the card details section it breaks it.

    We investigated the issues and found that it conflicts with the theme, after we changed the theme and disabled all the plugins it seems to be working fine.

    Could you please take a look and see if any JS is conflicting with theme?

    Currently we are on a staging site.

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    2 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    May 21, 2024 at 10:48

    Dear Darius,

    We hope this message finds you well. We wish to inform you that we have disabled the Sticky Sidebar feature, which can be found under the following navigation path: XStore > Theme Options > WooCommerce(Shop) > Cart/Checkout Layout. For your reference, please see the screenshot linked here: https://prnt.sc/xVbxb-VfJ7mC.

    Please note that currently, the sticky sidebar is not compatible with the Credit Card payment method.

    Thank you for your attention to this matter.

    Best Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 21, 2024 at 14:53

    Dear Darius,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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