PAYMENT PLUGIN IN CHECKOUT DOES’T UPLOAD.

In the private section is the login info.

Hi Jack,

yes, please run the test on the other theme. But please don’t delete any of our current theme.

I already told TilloPay to look into the issue.

Great Jack,

Thanks very much for all your help.

Hi,
Below is the translated answer of my payment platform:

Error in the path used to load the images
We identified that the module’s images are being called from an incorrect path. In the code, the following structure appears:

/wp-content/plugins/tilopay//assets/images/
The presence of a double slash (“//”) in the path, as well as certain inconsistencies in how the HTML content was inserted, may cause the images not to load correctly. This aligns with the behavior observed in the second attached image, where the section is not rendering properly.

HTML code with misplaced or improperly closed tags
Within the inspected snippet, a closing tag was found inside an HTML block where it does not belong. This type of error interrupts content interpretation and can affect the checkout display.

Additionally, tags such as were found outside their corresponding container, which breaks the DOM structure.

Issues in the insertion of attributes and styles
Some tags contain malformed attributes, for example:

style=’\”width:’ none
This invalid format causes styling errors that prevent the images from displaying correctly.

Incorrect insertion of quotation marks and escaped characters
The reviewed fragment contains multiple improperly escaped quotation marks within the HTML. This indicates that the integration of the HTML inside the JavaScript string was not done correctly. As a result, the browser does not correctly interpret the content, affecting the rendering of the section.

Images that must be validated
The module must correctly load the following images, so it is necessary to confirm that the path for each one is properly configured:

“visa.svg”

“mastercard.svg”

“american_express.svg”

“sistema_clave.svg”

“tasa-cero.png”

These images should be called from the standard path:

https://g7autozone.com/wp-content/plugins/tilopay/assets/images/
Without double slashes or misplaced quotation marks or characters.

We are attaching the image corresponding to the analysis performed, where you can clearly see the section and the inspected files for this validation.

We appreciate your support in reviewing the points mentioned above. Once the corrections have been made, please confirm so we can continue the investigation and validate the correct rendering of the module again.

We remain attentive and available for any additional questions.