Payment method not visible after update - by Hunchback

This topic has 6 replies, 3 voices, and was last updated 10 years, 9 months ago ago by Eva Kemp

  • Avatar: Hunchback
    Hunchback
    Participant
    February 20, 2015 at 13:16

    Hello,
    I’ve updated our site to the latest Legenda version and just realized, after a client call, that the site is practically unusable since the “payment options” section of the cart is no longer visible, so the clients can’t select a payment method and thus can’t continue with their orders. I tried looking around settings, but since the only thing that’s changed recently is the version of the theme, i figured it’s related to that.

    Please let me know what do fast, we are losing money 🙂

    5 Answers
    Avatar: Robert Hall
    Robert Hall
    Participant
    February 20, 2015 at 13:19

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: Hunchback
    Hunchback
    Participant
    February 20, 2015 at 13:53

    check private

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Participant
    February 20, 2015 at 14:34

    Hello,

    As I see you’re using old WooCommerce version. Please update to the latest.
    https://wordpress.org/plugins/woocommerce/

    Regards,
    Robert Hall.

    Avatar: Hunchback
    Hunchback
    Participant
    February 20, 2015 at 21:09

    Hmm, very strange, the update interface never told me there was a new version… I manually updated it, apparently the problem is gone now.

    Thanks for the help, again 🙂

    Avatar: Eva
    Eva Kemp
    Participant
    February 20, 2015 at 22:17

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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