Payment integration error after the last update

This topic has 4 replies, 2 voices, and was last updated 8 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Christopher Magdy
    Christopher Magdy
    Participant
    August 16, 2023 at 11:18

    error after update

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 16, 2023 at 14:04

    Hello, Christopher Magdy,

    Thank you for contacting us and for using XStore.

    Please check how it works with the default WooCommerce theme – Storefront activated on your site (go to Appearance > Themes > Install and activate the official WooCommerce theme Storefront for a few mins and check).
    This is needed to find out if the payments solutions disappearing is caused by our theme or by something else.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    Avatar: Christopher Magdy
    Christopher Magdy
    Participant
    August 19, 2023 at 13:30

    payment error

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 20, 2023 at 10:24

    Hello, Christopher Magdy,

    Does this new problem persist with our theme activated only or with Storefront theme too?
    We ask you to check it because such a problem can be unrelated to the theme.

    Kind Regards,
    8theme team

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