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Payment Gateway showing twice on live checkout!

This topic has 8 replies, 4 voices, and was last updated 9 years, 1 months ago ago by Brian Johnson

garyf@shack.co.za

Participant

March 10, 2015 at 11:32

Hi There,

We recently created a website with the IDstore theme which is now live and in use! We received feedback that when clients are using the cart and check out, it is showing a duplicate of the same payment gateway to select. Eg: Payfast (select), Payfast (select)

Please could you assist with this further.

Please, contact administrator
for this information.

#48469 Copied Theme version: Version 3.6 WooCommerce version: Version 4.1.1

7 Answers

Robert Hall

Support staff

March 10, 2015 at 11:44

Hello,

Sorry, but your credentials isn’t correct. Please provide us with wp-admin and FTP credentials in Private Content.
Also please update theme to the latest version (3.7) http://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186
Don’t forget to make backup your site before updating.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k

Regards,
Robert Hall.

#48476 Copied

Brian Johnson

Member

March 10, 2015 at 11:56

Sorry .We can not login to your wp-admin panel. Please provide us also with ftp credentials for your site.

With best regards
Brian Johnson

#48478 Copied

garyf@shack.co.za

Participant

March 10, 2015 at 13:40

Hi Brian,

I have attached all the relevant details and tested the WordPress login from my side successfully.

We have not updated to the latest version as yet. The backup has not been completed yet. We were hoping you could give it a look through beforehand as I don’t believe the version is the cause…

Best Regards,

Please, contact administrator
for this information.

#48524 Copied

Brian Johnson

Member

March 10, 2015 at 15:56

Please check your site now.

With best regards
Brian Johnson

#48592 Copied

garyf@shack.co.za

Participant

March 11, 2015 at 09:07

Hi Brian,

Thanks, it seems to be reflecting correctly,

One last query. When a client registers an account, etc it obviously sends you confirmation to your e-mail thereafter allowing you to login with a custom genreated username. I was wondering how I could change the my-account -> login/sign-in form the client would see from the generic title “enter your login” to something like “enter your username” as to prevent confusion.

Is this possible, also the my account section when signed in, on the top bar it would be ideal to have the clients name instead of the generic.

Are these change possible? And they are purely to prevent confusion to the user so not crucial but would be nice to get in order.

Many Thanks for your time & efforts regarding the above.

#48687 Copied

Eva Kemp

Support staff

March 11, 2015 at 15:49

Hello,

You can change the text in wp-content/themes/idstore/woocommerce/myaccount/form-login.php file.
Concerning “to have the clients name instead of the generic”, unfortunately this is impossible. Sorry.

Regards,
Eva Kemp.

#48801 Copied

Brian Johnson

Member

March 11, 2015 at 16:02

Yes you may create child theme and customize following files and edit this text fields manualy:
1)idstore\woocommerce\myaccount\form-login.php (line 34 :”enter your login name” )
2)idstore\et-links.php (line 4: “Your account”)

With best regards
Brian Johnson

#48805 Copied
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Payment Gateway showing twice on live checkout!

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