Parallax Image – Responsive Issues

This topic has 15 replies, 4 voices, and was last updated 9 years ago ago by Jack Richardson

  • Avatar: khoavo
    khoavo
    Participant
    June 29, 2016 at 19:33

    I’ve updated to the latest ROYAL Theme, and I noticed the Row Background Parallax image responsiveness is not working properly on Mobile Device.

    On my “HOME” Page, when viewed from a PC, it displays fine like this: http://prnt.sc/bmpd1f
    But when viewed on Mobile Device, it looks like this: http://prnt.sc/bmpdjw

    From the WP Admin on the “HOME” page screenshot: http://prnt.sc/bmpdz3

    I assume you’ll provide a Custom CSS to fix this? Let me know. Thanks!

    14 Answers
    Avatar: Robert Hall
    Robert Hall
    Participant
    June 29, 2016 at 19:59

    Hello,

    I’ve added this code in Page Settings. Please check.

    .vc_custom_1445907530331 .upb_row_bg {
            background-size: cover !important;
    }

    Regards,
    Robert Hall

    Avatar: khoavo
    khoavo
    Participant
    June 29, 2016 at 20:25

    You added the codes in the Copyright Row Settings? I see the label “Background Style: Image Parallax” but I can’t open it to view the codes you added.

    Shouldn’t this be inserted in Custom CSS in Theme Options?

    Avatar: khoavo
    khoavo
    Participant
    June 29, 2016 at 20:53

    I don’t think you Saved changes since I’m not seeing the added code in Page Settings.

    But it’s Okay, now that I have the codes, I’ll add it to the appropriate page when I use the Background Image with Parallax feature. Thanks for your help.

    Avatar: Robert Hall
    Robert Hall
    Participant
    June 29, 2016 at 20:59

    Hello,

    You’re welcome!

    Regards,
    Robert Hall

    Avatar: khoavo
    khoavo
    Participant
    June 30, 2016 at 10:58

    Hey Robert or whoever, can you do me a favor? I just migrated the site page from my temporary hosting server over to my Client’s domain, and I see this warning message popping up:

    “This page was unable to display a Google Maps element. Please contact the site administrator. If you are the administrator of this site, please check the JavaScript console or check the following page for troubleshooting: https://developers.google.com/maps/documentation/javascript/error-messages”

    This is a simple Coming Soon page with no Good Map Elements inserted. Is this error message due to the Theme settings? Or does it have to do with some backend configuration on the server?

    Please see the new URL in the Private Box. Thanks!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2016 at 11:03

    Hello,

    The issue is related to Ultimate VC Addons plugin. If you activate other theme you’ll get that notice too.
    It’s discussed on their comments section http://codecanyon.net/item/ultimate-addons-for-visual-composer/6892199/comments http://prntscr.com/bmi59o

    Regards,
    Eva Kemp.

    Avatar: khoavo
    khoavo
    Participant
    June 30, 2016 at 11:20

    Oh goodness! It’s Ultimate VC Addons issue? Well if I disable it, then my Countdown clock and layout doesn’t show properly. I take it they don’t have the updated version available yet.

    I still see v3.16.5 on your plugin download page. How soon can I download the updated version you think?

    Avatar: khoavo
    khoavo
    Participant
    June 30, 2016 at 11:29

    Hey, how come I just viewed one of my other website Theme which also uses Ultimate VC Addons v3.16.5 and I’m not seeing that Error message popping up. I thought you said it displays on all themes?

    Avatar: khoavo
    khoavo
    Participant
    June 30, 2016 at 19:59

    So I see that this Google Map error message issues has to do with the Ultimate VC plugin within your ROYAL Theme only. Because none of my other themes has this issues.

    I guess I’ll just have to wait…

    Avatar: khoavo
    khoavo
    Participant
    July 1, 2016 at 05:14

    Ultimate VC Add-on plugin v3.16.6 was made averrable by the developer earlier today, June 30.

    Awaiting for you to upload so I can download. Thank you!

    Avatar: Robert Hall
    Robert Hall
    Participant
    July 1, 2016 at 07:32

    Hello,

    Thank you for waiting. We’ll add the Ultimate VC Addon plugin v3.16.6 soon.
    Sorry for inconvenience.

    Regards,
    Robert Hall

    Avatar: khoavo
    khoavo
    Participant
    July 1, 2016 at 08:24

    Within the an hour? Hopefully?

    And please also update the download for the Rev. Slider as well, there’s a new version now.

    Thanks,

    Khoa

    Avatar: khoavo
    khoavo
    Participant
    July 1, 2016 at 08:48

    Boom! Just downloaded Ultimate VC v3.16.6 from your download page and everything is all good now. Thank you for the quick response!

    I’ll log back in to download the Rev Slider update later, assuming that’ll be available later on today.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 1, 2016 at 09:08

    Hello,

    You’re welcome.

    Best regards,
    Jack Richardson.

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