Painfully slow load time – when it loads

This topic has 4 replies, 2 voices, and was last updated 8 years, 2 months ago ago by Eva Kemp

  • Avatar: todd@flycreative.net
    todd@flycreative.net
    Participant
    February 26, 2016 at 15:38

    The site takes about 30 seconds to load… when it loads. I made sure to update all of the plugins and the theme. Everything is up to date. The only plugins that are active are the ones that came with the theme plus WooCommerce Product Add-ons.

    Loading is the big problem at this point but I’m also getting strange characters in the url– https://plexify.me/?v=2320522a6676. Not sure if that related or not.

    Any ideas about what’s causing the problem or how to solve it?

    Thanks in advance.

    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    February 26, 2016 at 16:52
    Avatar: todd@flycreative.net
    todd@flycreative.net
    Participant
    February 26, 2016 at 17:27

    Thanks for the quick response!

    I’ll read through everything and see about optimizing the images further. Any idea about the odd characters at the end of the url?

    Avatar: Eva
    Eva Kemp
    Support staff
    February 27, 2016 at 09:27

    Hello,

    This is related to Woocommerce settings. If you activate default WordPress theme you’ll see the same characters. You can ask Woocommerce support team about it.

    Regards,
    Eva Kemp.

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