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Pagination issue on product listing pages with XStore and WooCommerce

This topic has 7 replies, 5 voices, and was last updated 3 weeks, 6 days ago ago by Tony Rodriguez

Micksc62

Participant

March 18, 2025 at 07:42

Hello XStore support,

I am experiencing an issue with pagination on the product listing pages (PLP) of my WooCommerce store using the XStore theme. When I click on any page number to navigate and view more products, the page keeps loading indefinitely, and no request is made.

Issue details:

When I manually paste the URL, e.g., https://montgomeryguns.com/product-category/shotguns/page/2/, pagination works correctly.
However, clicking on the pagination buttons within the store does not generate any network request (verified in the browser console).
I have tried disabling plugins and clearing the cache but the issue persists.
Current environment:

Theme: XStore (latest version installed)
WooCommerce (latest version installed)
WordPress (updated version)

Console logs:
I checked the browser console and found the following errors, which might be relevant:

Downloadable font error: download failed (font-family: “Lato”)
Scroll-linked positioning warning
HTTP/2 404 error for missing font file
I have attached screenshots of the issue.

I would appreciate your support in resolving this problem. Thank you!

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#437671 Copied Theme version: .9.4.8.1.0

6 Answers

Rose Tyler

Support staff

March 18, 2025 at 08:16

Hello, Micksc62,

Thank you for reaching out to us.

Could you please provide temporary FTP access? We will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

#437679 Copied

Micksc62

Participant

March 18, 2025 at 18:41

Thank you! I wrote the requested info in the private area

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#437805 Copied

Jack Richardson

Support staff

March 19, 2025 at 08:28

Hello @Micksc62

We would like to inform you that the latest patch (#9485845) has been successfully activated on your website. You can view the details here: https://prnt.sc/g4bVjwaQvsCn.

Kindly check the sliders to ensure everything is functioning correctly.

For more information about the XStore Patcher, please refer to the following documentation: https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/.

Should you have any questions or require further assistance, please do not hesitate to reach out.

Best regards,
Jack Richardson
The 8Theme Team

#437839 Copied

Parag

Participant

March 19, 2025 at 15:31

Even I am facing the same issue for my website. Even after applying the patcher, the pagination issue still exist for my website https://aarambhonline.com/shop/. Request you to kindly check and assist me in resolving it.

#437904 Copied

Rose Tyler

Support staff

March 19, 2025 at 15:46

Hello, Parag,

Thank you for reaching out to us.

We have checked the pagination on your store page and did not notice any issues. We recommend ensuring that you have cleared your browser cache.

Additionally, we kindly advise you to create a separate topic for your individual inquiries – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Warm Regards,
The 8Theme Team

#437906 Copied

Tony Rodriguez

Support staff

April 2, 2025 at 18:13

Dear Micksc62,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#439517 Copied
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The issue related to '‘Pagination issue on product listing pages with XStore and WooCommerce’' has been successfully resolved, and the topic is now closed for further responses

Pagination issue on product listing pages with XStore and WooCommerce

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