• 

  fizah

  Participant

  May 18, 2021 at 04:57

  Hai,
  My page not showing through phone, but through website is ok.

  Please, contact administrator
  for this information.

  #287894 Copied Theme version: x
  9 Answers
  

  Olga Barlow

  Participant

  May 18, 2021 at 14:10

  Hello,

  Check the section on mobile and don’t see the issue, categories and products are there https://gyazo.com/340ac59c046460b88798f6e0f6d99455

  Regards

  #287944 Copied
  

  fizah

  Participant

  May 19, 2021 at 01:36

  Nope, not at this part.. I means home page part under title: New arrival of this month
  When open through web, it is ok, but phone product under that title is blank

  #288053 Copied
  

  Rose Tyler

  Support staff

  May 19, 2021 at 10:01

  Hello,

  What browser do you use? Try to clear the browser cache on your mobile and check then. Provide us with a screenshot.

  Regards

  #288103 Copied
  

  fizah

  Participant

  May 22, 2021 at 01:43

  Test almost many browser and other phone, but still that part not show up on the mobile…

  

  Please contact administrator
  for this information.

  #288547 Copied
  

  fizah

  Participant

  May 22, 2021 at 01:45

  

  #288548 Copied
  

  Rose Tyler

  Support staff

  May 22, 2021 at 09:54

  Hello,

  I do not see the problem on your screenshot, it is the correct order of elements: New Arrivals Of This Month title > Shop by categories block and then products.

  Regards

  #288579 Copied
  

  fizah

  Participant

  May 24, 2021 at 02:59

  Yaa.. That is right order. Under “the new arrival of this month” should have some picture of product. You can compare by open it in to different device which is mobile and laptop/PC

  #288707 Copied
  

  Olga Barlow

  Participant

  May 24, 2021 at 16:42

  Hello,

  Look, you have the row that includes 2 columns:
  1) Categories 2) products. If you check the site using mobile device your columns display one below another:
  1) Categories
  2) products
  If you want to change this order for the mobile and show the products first then use WPBakery settings https://prnt.sc/13csmfu

  Regards

  #288757 Copied
  

  fizah

  Participant

  May 25, 2021 at 02:12

  Ok, I see… Thank You for your help…

  #288791 Copied
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