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Page loading issue and WooCommerce compatibility issue

This topic has 9 replies, 2 voices, and was last updated 8 years ago ago by Eva Kemp

freerunner

Participant

April 13, 2016 at 20:11

I am having an issue with some pages loading up and it seems that there is a WooCommerce compatibility issue with your theme causing the issue.

Please, contact administrator
for this information.

#121097 Copied Theme version: Latest WooCommerce version: Latest

8 Answers

freerunner

Participant

April 13, 2016 at 20:18

Please, contact administrator
for this information.

#121100 Copied

Eva Kemp

Support staff

April 14, 2016 at 09:51

Hello,

Please show a direct page where we can see the issue.
Also check if the same problem persists with default Woocommerce theme Storefront https://www.woothemes.com/storefront/ too or only with our theme.

Regards,
Eva Kemp.

#121172 Copied

freerunner

Participant

April 14, 2016 at 10:24

Hi Eva,

Please go to the link provided and click on the View tab on any of the contracts and you will see that non of them show up.

Please, contact administrator
for this information.

#121186 Copied

freerunner

Participant

April 14, 2016 at 10:43

bump

#121195 Copied

freerunner

Participant

April 14, 2016 at 10:48

Eva,

Now I am having issues with the add to cart button on my products pages. The add to cart button is no longer visible since I changed the permalinks. Please advise….

#121197 Copied

Eva Kemp

Support staff

April 14, 2016 at 11:12

Hello,

As I see there is only “Customize” button on single product page and the same button is shown with StoreFront theme too.
So you need check your customization or plugins as the issue persists not only with our theme.

Regards,
Eva Kemp.

#121203 Copied

freerunner

Participant

April 14, 2016 at 11:16

The add to cart button was there just 30 minutes ago, but when I changed the permalinks to fix the Contracts plugin, now I am having the add to cart button issue. Can you help me figure out a solution?

Thanks

#121204 Copied

Eva Kemp

Support staff

April 14, 2016 at 11:22

Hello,

As I told you the same issue persists with Storefront theme too, so you have to check plugin settings or disable plugins one by one as some may cause the issue.

Regards,
Eva Kemp.

#121206 Copied
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