Outstanding Questions - by James - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 10 years, 1 month ago ago by Robert Hall

  • Avatar: morewebs
    James
    Participant
    November 23, 2015 at 13:17

    Hi, how do we get the updated and latest theme version as we purchased WooPress directly from your website and NOT themeforest. In our downloads, under our account, we only have version V1.0?

    Also, there is no child-theme packaged up in this zip file?

    Kind Regards

    6 Answers
    Avatar: Robert Hall
    Robert Hall
    Participant
    November 23, 2015 at 15:12

    Hello,

    As I see in your profile you’ve registered the Royal theme for this account.

    Please provide us with purchased code for the WooPress theme in Private Content.

    Regards,
    Robert Hall.

    Avatar: morewebs
    James
    Participant
    November 23, 2015 at 15:43

    Hi Robert, purchase info attached.

    Kind Regards

    Please, contact administrator
    for this information.
    Avatar: morewebs
    James
    Participant
    November 24, 2015 at 09:38

    I would appreciate a reply.

    Avatar: Eva
    Eva Kemp
    Participant
    November 24, 2015 at 10:24

    Hello,

    You should log in to your account on 8theme site and download link of your product should be located on the page with your orders.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: morewebs
    James
    Participant
    November 24, 2015 at 12:42

    Perfect! Thanks Eve

    Kind Regards
    James

    Avatar: Robert Hall
    Robert Hall
    Participant
    November 24, 2015 at 13:01

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

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