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Out of stock products visible upon Searching a query

This topic has 4 replies, 2 voices, and was last updated 7 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Body Fuel
    Artibdfl
    Participant
    September 20, 2023 at 16:38

    Out of stock products are visible upon Searching a query even though all the options for displaying out of stock products is off then too these are visible.

    And variable along with the variations are also visible, although we have displayed only variations as a simple product and option of hide variables.

    Kindly look into the issue and help us resolve

    #368038 Copied Theme version: 9.1.12
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 21, 2023 at 06:16

    Hello, Artibdfl,

    Thank you for contacting us and for using XStore.

    1/ Please provide URL of your site and temporary wp-admin access.

    2/ Provide some videos for a better understanding of your requests and the desired result.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    #368071 Copied
    Avatar: Body Fuel
    Artibdfl
    Participant
    September 22, 2023 at 10:08

    please refer private arera for details.

    Please contact administrator
    for this information.
    #368229 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 22, 2023 at 10:31

    Hello, Artibdfl,

    We appreciate your prompt response.

    Please check how the search works when the default WooCommerce theme – Storefront is activated (Appearance > Themes).
    Let us know the result.

    Kind Regards,
    8theme team

    #368232 Copied

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