Out of stock products are not showing as out of stock.

This topic has 38 replies, 4 voices, and was last updated 3 weeks, 3 days ago ago by Andrew Mitchell

  • Avatar: Mr.Auxins
    Terpsauce
    Participant
    April 16, 2025 at 10:53

    Please advise

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 18, 2025 at 07:44

    Dear @Terpsauce,

    We hope this message finds you well.

    We would like to kindly remind you that we have not yet received the URL of the demo from which you imported the content. Please note that in our older demos, the default shop layouts were used. However, your website appears to be utilizing the Elementor builder for configuring the shop layout.

    Elementor Archive Products builder employs entirely different widgets with their own set of options, which were specifically developed to meet the needs of the majority of our customers. As a result, some features available in the older default shop layouts may not be present in the new Elementor-based widgets.

    We appreciate your understanding and look forward to receiving the requested information to assist you further.

    Best regards,
    The 8Theme Team

    Avatar: Mr.Auxins
    Terpsauce
    Participant
    April 20, 2025 at 05:30

    We would like to kindly remind you that we have not yet received the URL of the demo

    This has been answered 3 times already.

    Elementor Archive Products builder employs entirely different widgets with their own set of options, which were specifically developed to meet the needs of the majority of our customers

    Im not having issues with elementor. It’s specifically the X-Store Sales Booster Waitlist feature that is not working.

    It does not appear on the single product page. I understand there is no need for an out of stock button when this feature works, but currently it is set to appear on the single product page, and it does not..

    The section says “Once you have Waitlist option activated products in your store that are Out of stock will have “Availability notify” button placed instead of add to cart form.”

    This is for the single product page, but nothing appears. There are different settings for shop page which do not effect it obviously cause they are for the shop page.

    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 26, 2025 at 11:06

    Hello @Terpsauce,

    We would like to inform you that within the Single Product Builder of Elementor, there is a specific widget called “Waitlist” You can place this widget anywhere you prefer, and it will automatically appear only for products that are out of stock (please note that in the editor, it is displayed by default). You can view an example here: https://prnt.sc/VkrUteO_jKlW.

    We have added this widget for you, and as a result, a button is now displayed on out-of-stock products, as shown here: https://prnt.sc/02HedKtnASVX. You can further customize the button through the widget’s settings according to your preferences.

    If your main request has been resolved, we kindly ask you to mark this topic as closed.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Mr.Auxins
    Terpsauce
    Participant
    June 10, 2025 at 15:53

    Hello, thats great. Thanks.

    There is still an issue with products not showing as out of stock with the xstore variations setting.

    Variations are currently set to display an “x” on out of stock products on the singles product page. Currently it does not.

    The setting for variation swatches is currently set to “cross line”. It works as expected on the shop page, but not on the single product page.

    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 16, 2025 at 09:50

    Hello, Terpsauce,

    Could you please provide us with the link to the product where the issue is occurring?

    Best regards,
    8Theme Team

    Avatar: Mr.Auxins
    Terpsauce
    Participant
    June 18, 2025 at 10:13

    You can check any of the products that are linked using XSTORE.

    The all behave the same . but Here is one example

    https://theundergroundmarketplace.com/product/gummy-bears-500mg-skittles/

    This product has over 30 variations, currently only some are in stock.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 24, 2025 at 16:03

    Hello, Terpsauce,

    We would like to inform you that the issue related to out of stock products has been successfully resolved. The necessary changes have been implemented in the following file:

    themes/xstore/framework/features/woocommerce/linked-variations.php

    Please note that these changes will also be included in the upcoming update.

    Best regards,
    The 8Theme Team

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