Out of Stock label not displayed in the arhive products

This topic has 6 replies, 3 voices, and was last updated 13 hours, 20 minutes ago ago by Jack Richardson

  • Avatar: Chris0483
    Chris0483
    Participant
    April 27, 2025 at 11:40

    Hello

    I contact you because the out of stock label is not displayed even though I have activated and configured it.
    Could you please help me?

    Greatings

    Chris

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 28, 2025 at 07:27

    Hello,

    Thank you for reaching out to us.

    Could you please record a video demonstrating your settings?

    Warm Regards,
    The 8Theme Team

    Avatar: Chris0483
    Chris0483
    Participant
    May 20, 2025 at 15:12

    Hello sir

    Here the video in private content.

    Best regards

    Content is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 20, 2025 at 15:53

    Dear @Chris0483,

    Thank you for reaching out to us.

    We would appreciate it if you could provide the URLs of the pages where you are experiencing the issue. Additionally, please describe in detail what exactly you would like to display and in which specific locations.

    We look forward to your response so we can assist you further.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Chris0483
    Chris0483
    Participant
    May 23, 2025 at 15:54

    Hello

    We want to show the label Out of Stock like that :

    Out of Stock Label: If you enable this option a label of “Out of Stock” will appear on the out of stock products.

    Currently there is not label to show. I give you 2 URL in private content area.

    greatings

    Content is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 23, 2025 at 16:02

    Dear @Chris0483,

    Thank you for reaching out.

    Regarding the URLs you provided, please note that all the listed products currently have at least one variation in stock. As a result, these products cannot be marked as “Out of Stock.”

    In order for the “Out of Stock” badge to be displayed, please share a URL where a product has all of its variations out of stock.

    Additionally, if you are using the Archive Product Builder with Elementor, kindly ensure that the option to display stock status is enabled. You can refer to the following screenshot for guidance: https://prnt.sc/VjiOOm_Jo99w

    Should you have any further questions, please do not hesitate to contact us.

    Best regards,
    Jack Richardson
    The 8Theme Team

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