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  Javier Aranda

  Participant

  January 14, 2026 at 22:21

  The Out of Stock badge is enabled in XStore options, but when a product inventory reaches 0 and its stock status becomes “Out of stock”, the badge does not appear on the frontend (shop, categories or Elementor product grids).

  #464236 Copied
  6 Answers
  

  Jack Richardson

  Support staff

  January 15, 2026 at 07:13

  Hello @Javier Aranda,

  We have noticed that the “out of stock” details are displayed for products that are currently unavailable: https://prnt.sc/Ej9_T5_-OouC. Could you please provide a detailed description of how to check this issue and share any relevant examples, screenshots, videos, page URLs, or steps to reproduce the problem on your website?

  Best regards,
  Jack Richardson
  The 8Theme’s Team

  #464247 Copied
  

  Samir Malik

  Support staff

  January 15, 2026 at 07:18

  Hello,

  We have verified that the stock status is already displayed on the product archive pages: https://prnt.sc/5BKmaF7o9qtA

  It has also been added to the single product page: https://prnt.sc/GZ2ERDf1M4gS

  Could you please clear all caches and check again?

  Best regards,
  The 8Theme Team

  #464248 Copied
  

  Javier Aranda

  Participant

  January 15, 2026 at 12:33

  Hello!

  Thanks for the quick response. The issue occurs on the homepage, where the Out of Stock badge is not being displayed.

  Both products shown have an inventory stock set to 0, but there is no tag or badge indicating that they are out of stock.

  This is causing confusion, as the badge is enabled but not visible in this case.

  Files is visible for topic creator and
  support staff only.

  #464261 Copied
  

  Ayan Rahman

  Support staff

  January 15, 2026 at 13:28

  Hi,

  We appreciate your prompt response.

  Please make sure that the badge is activated in the settings of the Products element. Here is an example for you – https://gyazo.com/3c784ff7d1916bf8fb40412aa70901a3

  Warm Regards,
  The 8Theme Team

  #464265 Copied
  

  Javier Aranda

  Participant

  January 15, 2026 at 18:00

  Thanks! That solves my problem 🙂

  Also in regard to this topic, how can I add more status texts to that field?

  #464288 Copied
  

  Ayan Rahman

  Support staff

  January 15, 2026 at 18:06

  Hi,

  You’re welcome!

  Here you can see the available options – https://gyazo.com/c682d6c250b781644310ed75b4b9a2ba

  Warm Regards,
  The 8Theme Team

  #464289 Copied
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