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Out of stock - by oleg.andiuk - on WordPress WooCommerce support

This topic has 16 replies, 5 voices, and was last updated 9 years, 10 months ago ago by Robert Hall

oleg.andiuk

Participant

February 14, 2016 at 19:08

Hello!
Some products become like out-of-stock but i don’t use stock manage at all. I don’t understand reason/

http://rain-bow.com.ua/wp-content/uploads/1.jpg

Please, contact administrator
for this information.

#112968 Copied

15 Answers

Stan Russell

Participant

February 15, 2016 at 08:27

Hello oleg.andiuk,

please provide us with admin credentials for your site in private content. We will check this issue.

Regards,
Stan Russell.

#112978 Copied

oleg.andiuk

Participant

February 15, 2016 at 20:37

OK

Please, contact administrator
for this information.

#113151 Copied

Jack Richardson

Support staff

February 16, 2016 at 09:32

Hello,

The credentials are incorrect. Please check them.

Best regards,
Jack Richardson.

#113209 Copied

oleg.andiuk

Participant

February 17, 2016 at 18:33

losted letter

Please, contact administrator
for this information.

#113538 Copied

Robert Hall

Participant

February 17, 2016 at 18:58

Hello,

Please update the theme to the latest version and check this issue.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.

Don’t forget to make backup of the site before update.

Here is video tutorial how to update theme.
https://www.youtube.com/watch?v=KdWESIIPU1k
(it’s for Legenda theme but the process is the same).

Regards,
Robert Hall.

#113542 Copied

oleg.andiuk

Participant

February 17, 2016 at 19:18

Hello!
When i could download latest version Woopress?
I didn’t bought theme myself in themeforest. It was bought from other account. I have only Purchase Codes.

#113545 Copied

Robert Hall

Participant

February 17, 2016 at 22:04

Please provide us with FTP credentials in Private Content and we’ll try to update the theme for you.

Also you need to make backup of the site before update.

Regards,
Robert Hall.

#113566 Copied

oleg.andiuk

Participant

February 18, 2016 at 08:23

FTP

Please, contact administrator
for this information.

#113595 Copied

Eva Kemp

Participant

February 18, 2016 at 10:32

Hello,

I’ve updated the theme for you and as I see you’ve enabled Stock Management in Woocommerce Settings:
http://storage4.static.itmages.com/i/16/0218/h_1455787898_5831513_20b89fae03.png
That’s why the message is shown.

Regards,
Eva Kemp.

#113636 Copied

oleg.andiuk

Participant

February 18, 2016 at 11:21

Hello!
Thanks for theme update.
I know that I’ve enabled Stock Management in general Woocommerce Settings, i began used this option for some product.
Before it was enabled Stock Management for random variations of product (variation level) without my participation. I turn off it in product setting but nothing change. In in product category this massager shows whatever.

http://rain-bow.com.ua/wp-content/uploads/22.jpg
http://rain-bow.com.ua/wp-content/uploads/32.jpg
http://rain-bow.com.ua/wp-content/uploads/1.jpg

#113650 Copied

Eva Kemp

Participant

February 18, 2016 at 11:46

Hello,

Please show a product where you have issues.

Thank you.
Regards,
Eva Kemp.

#113653 Copied

oleg.andiuk

Participant

February 18, 2016 at 11:50

http://rain-bow.com.ua/tovar/demisezonnye-sapogi-demar-mammut-s-i-chernye/
http://rain-bow.com.ua/tovar/demisezonnye-sapogi-demar-mammut-s-f-rozovye/

#113654 Copied

Robert Hall

Participant

February 18, 2016 at 12:02

Hello,

As I see you’ve selected ‘out of stock’ option in variations settings. See screenshot: http://prntscr.com/a4t3xg
I’ve changed it. Please check now.

Regards,
Robert Hall.

#113657 Copied

oleg.andiuk

Participant

February 18, 2016 at 12:13

Hello!
Nice! It’s Ok.
Thanks!!!

#113664 Copied

Robert Hall

Participant

February 18, 2016 at 13:38

You’re welcome!

Regards,
Robert Hall.

#113676 Copied
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