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  Bobby

  Participant

  September 10, 2021 at 11:36

  Dear Sir,

  Would you please have a check why my site open slowly and then goes into out of memory when we upload your demo?

  Error happened when we change your demo elementor products into products drafts, error does not happen when we update those to be published but slow speed still.

  Contacted server and updated.

  Thank you

  Rgds,

  Bobby

  Please, contact administrator
  for this information.

  #301855 Copied Theme version: 1.0
  3 Answers
  

  Olga Barlow

  Participant

  September 10, 2021 at 12:17

  Hello,

  Thank you for using our theme!
  Read this post about site speed https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
  Disable unnecessary third-party plugins, install and use cache plugin, optimize images.
  Also, you can find optimization settings of our theme in Theme Options > Speed Optimization. Enable Lazy loading for the images there.
  For the home page I would recommend you enable Lazy loading for the Products elements.

  Contact your hosting provider about the Memory limit issue. We can do nothing with that. So, your hosting provider will be able to increase the memory limit and check which plugin uses all your memory.

  Regards

  #301871 Copied
  

  Bobby

  Participant

  September 11, 2021 at 01:51

  Thank you for your reply Olga,

  But why your demo products make the error out of memory happened? and how can we update this please? should I delete them instead of updating to drafts or private?

  Main question is the error and we can not even do more updates including speed problem.

  https://privatebin.support-tools.com/?40b1e8dc5a5a7700#E/Iv/NADALiYJbLMv56T3TTA9uV/rds1AF24U+wrQwQ=

  Would you please have a try to make those demo products visible or not?

  Rgds,

  Bobby

  Please contact administrator
  for this information.

  #301934 Copied
  

  Bobby

  Participant

  September 12, 2021 at 05:02

  Thank you we just delete those demo products, out of memory happens when open by Chrome, but OK at Firefox, slow speed still

  Server contacted and I know they updated those limits checked by your server requirements

  #301986 Copied
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