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Our Webpage is flashing upon first load.

This topic has 2 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Awais Ahmed

danny

Participant

July 26, 2022 at 15:54

Hi:

Our website is flashing upon load and i think might be some css or lazy load issue. It only happens the first time you load the page.

You can see here: https://www.veed.io/view/0c910463-0798-4381-b4cb-bddae16e7389

Screenshot of xstore performance settings and sg optimizer settings: https://imgur.com/a/mwp6Dzs

Is hosted on siteground and we use their cache plugin, so the first thing i did was deactivated it, but to no avail. Also deactivated all other plugins to no avail as well, so i think might be some xstore setting.

Can you help?
Thanks

Please, contact administrator
for this information.

#330502 Copied Theme version: 8.2.3

1 Answer

Awais Ahmed

Participant

July 27, 2022 at 09:00

Hello, @danny,

This is not our theme issue, this seems to be the third-party plugin or the cache issue on your site.

Try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is a reason for the problem.

And make sure to remove the cache from the server, site, and browser as well.

If the issue still persists then please keep the plugins disabled and let us know I will debug in deep to find the cause of the issue.

Note: Please take a complete backup of your site first before going to disabling the plugins.

Regards 8Themes Team.

#330534 Copied
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