Organic cosmetics theme images and content was broken

This topic has 4 replies, 2 voices, and was last updated 3 days, 22 hours ago ago by Ayan Rahman

  • Avatar: ramakanth
    ramakanth
    Participant
    April 16, 2026 at 09:46

    Hello Support Team,

    I recently purchased the XStore theme (2 days ago) and have been trying to install and import the Organic Cosmetics demo on my website.

    Demo URL: https://xstore.8theme.com/elementor/demos/organic-cosmetics/

    However, I am facing the following issues:

    The demo import is not working properly.
    Page content appears broken
    Images are not displaying on the website (although they are visible in the Media Library)
    The layout and sections are not matching the original demo design.
    There is also an issue with Slider Revolution showing a message to activate a Pro license.

    My goal is to have the exact same demo content (design, images, layout) so that I can replace it with my own content.

    I have already:

    Installed required plugins
    Increased PHP limits on hosting
    Tried re-importing the demo

    But the issue still persists.

    Kindly help me fix this issue or guide me with the correct steps to achieve a complete demo import.

    Looking forward to your support.

    Thank you,
    Ramakanth

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    3 Answers
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    April 16, 2026 at 12:34

    Hi,

    Thank you for reaching out to us.

    We’ve imported the demo content for you. Please clear the cache and check the result.

    Warm Regards,
    The 8Theme Team

    Avatar: ramakanth
    ramakanth
    Participant
    April 16, 2026 at 12:41

    Thank you team for the immediate support.
    from 2 days i tried myself and unable to resolve the issue with your support it was resolved now
    Thank you guys great support

    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    April 16, 2026 at 13:55

    Hi,

    Thank you for your kind message and appreciation. We are glad to know that our support team was able to help you resolve the issue successfully. Your satisfaction is very important to us, and we truly value your feedback

    Best Regards,
    8Theme’s Team

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