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Orders not showing backoffice - by franciscoreis

This topic has 2 replies, 2 voices, and was last updated 7 years, 5 months ago ago by Olga Barlow

franciscoreis

Participant

November 20, 2016 at 15:29

Good afternoon,

I have a problem.

After upgrading to version 3.0, when you access the backoffice and look at pending orders, they do not show. http://prntscr.com/d9l6d8

But in mobile version, show !! http://prntscr.com/d9l6k1

What will be the problem?

Thank you for your help.
Francisco Reis

#146366 Copied

1 Answer

Olga Barlow

Support staff

November 21, 2016 at 18:57

Hello,

Please, go to Plugins > deactivate XStore core plugin then go to Appearance > Themes > install and activate official WooCommerce theme – Storefront and check if your issue still persists. If the issue appears only when our plugin and theme are activated then reply back and provide me temporary admin panel and FTP access.

Regards

#146472 Copied
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