• 

  murmoon

  Participant

  April 2, 2018 at 06:02

  Hi. I need to close first tab by default for single product tabs, like in your other theme WooPress. Please see single product page and screenshot:
  https://cherepovets.sushifoods.ru/shop/меню-япония/набор-солнечная-поляна-40-шт/
  https://www.dropbox.com/s/sl232onys7e7zd2/%D0%A1%D0%BA%D1%80%D0%B8%D0%BD%D1%88%D0%BE%D1%82%202018-04-02%2012.57.46.png?dl=0

  Here is my other site with xStrore: https://angajement.ru/shop/flowers/30183621-4-солнечное-сокровище/

  Please give me step by step instructions.

  #189930 Copied Theme version: 4.22.1 WooCommerce version: 3.3.4
  8 Answers
  

  Rose Tyler

  Support staff

  April 2, 2018 at 10:50

  Hello,

  There is no such possibility for now. I’ve sent your request to our developer and the appropriate option will be added in one of next theme updates.

  Regards

  #189983 Copied
  

  murmoon

  Participant

  April 2, 2018 at 11:49

  Why you tell me to re-new support and open ticket if here is no such possibility???
  You promise to help me, if I re-new support!
  https://www.dropbox.com/s/26yjwcihciy5cvu/%D0%A1%D0%BA%D1%80%D0%B8%D0%BD%D1%88%D0%BE%D1%82%202018-04-02%2018.47.07.png?dl=0

  What for did I make payment today?

  #189991 Copied
  

  Rose Tyler

  Support staff

  April 2, 2018 at 12:13

  Hello,

  Please provide temporary wp-admin and FTP access in the Private Content area.
  Thanks in advance.

  Regards

  #189996 Copied
  

  murmoon

  Participant

  April 2, 2018 at 12:57

  Please find details in the Private Content area.

  Please, contact administrator
  for this information.

  #190005 Copied Theme version: 4.22.1 WooCommerce version: 3.3.4
  

  Rose Tyler

  Support staff

  April 2, 2018 at 13:46

  Hello,

  Please clear cache and check now https://prnt.sc/izpvz4

  Regards

  #190016 Copied
  

  murmoon

  Participant

  April 2, 2018 at 16:30

  Thank you.
  What file should I keep, not to loose this new option?

  #190045 Copied
  

  murmoon

  Participant

  April 3, 2018 at 01:54

  After your help I find out, that in the mobile header disappears icon “My account”
  Please see screenshots and short video.
  https://www.dropbox.com/s/rjd0acc85w3f6sb/ScreenRecording_04-02-2018%2023-55-42.MP4?dl=0
  https://www.dropbox.com/s/9970rwnqcu2al9f/IMG_1043.PNG?dl=0
  https://www.dropbox.com/s/e4yyac966vwx8cy/IMG_1044.PNG?dl=0

  I am not sure was this bug before your help or I get it after. I clear cache and use incognito. Please check and assist.

  #190057 Copied
  

  Rose Tyler

  Support staff

  April 3, 2018 at 07:38

  Hello,

  We will add the option in new theme update, so you won’t lose it.
  Our changes for tabs could not make any effect on the account icon.
  We’ve added some custom css code to show the account icon in the header http://prntscr.com/j035u5. Please, clear cache and check.

  Regards

  #190065 Copied
• Viewing 9 results - 1 through 9 (of 9 total)