Optimisation of the website – problem of exceeding resources

This topic has 4 replies, 2 voices, and was last updated 3 years, 7 months ago ago by Olga Barlow

  • Avatar: controversyjeans
    controversyjeans
    Participant
    April 14, 2021 at 08:36

    Hello,

    I regret to inform you that every time we publish a new collection we have problems on the site in terms of resource overrun (error 503). We have already upgraded our server to a higher performance twice (we currently have the ‘Enterprise Plus’ package https://atthost.pl/parametry-bezpieczenstwa/), but are still experiencing issues.
    Are you able to check what could be improved in terms of optimising our site?
    We would be very grateful, as this problem is already very annoying πŸ™

    I am attaching an example of resource usage when publishing a collection.
    https://iv.pl/image/2021-04-13-20-57-35-atthost.GtlNbnI

    Best Regards
    ControversyJeans Team

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 14, 2021 at 11:17

    Hello,

    Do you get this error while publishing products? Could you, please, check server error logs? Do you have errors there?

    Regards

    Avatar: controversyjeans
    controversyjeans
    Participant
    April 14, 2021 at 14:50

    Performance slowdowns begins when scheduled products are published. When clients enter the site, the biggest performance problems occur.
    Is there any chance to optimise this on the website settings?

    Regards!

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    April 14, 2021 at 16:18

    Hello,

    Could you, please, check server error logs? Do you have errors there?
    Could you try if you have performance problem when the default theme is activated and you publish scheduled products?

    Regards

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