• 

  Gerardo

  Participant

  May 9, 2020 at 22:36

  Hello,
  I’ve a little problem with xstore requirements:

  OpenSSL version: 1.0 undefined

  I’ve installed https://wordpress.org/plugins/wp-serverinfo/ plugin and the OpenSSL is correct.

  openssl
  OpenSSL support enabled
  OpenSSL Library Version OpenSSL 1.1.1 11 Sep 2018
  OpenSSL Header Version OpenSSL 1.1.1 11 Sep 2018
  Openssl default config /usr/lib/ssl/openssl.cnf
  Directive Local Value Master Value
  openssl.cafile no value no value
  openssl.capath no value no value

  What can i do?

  Thk,
  Gerardo

  #236675 Copied Theme version: Latest version 6.3.3 / Core plugin 2.3.3 May 7, 2020 WooCommerce version: 4.1
  8 Answers
  

  Rose Tyler

  Support staff

  May 10, 2020 at 12:30

  Hello,

  Provide temporary wp-admin access.

  Regards

  #236721 Copied
  

  Gerardo

  Participant

  May 10, 2020 at 15:57

  Done

  Please contact administrator
  for this information.

  #236750 Copied
  

  Gerardo

  Participant

  May 11, 2020 at 16:09

  Any news? My sponsor bother me… 2 days are gone…

  #236801 Copied
  

  Olga Barlow

  Participant

  May 12, 2020 at 14:04

  Hello,

  This OpenSSL version is required to activate the theme. As I can see you successfully passed this step. Not sure why it is undefined instead of the version. Provide FTP access to check what could be the reason of that notice. By the way, you may proceed with the demo content installation.

  Regards

  #236893 Copied
  

  Gerardo

  Participant

  May 12, 2020 at 14:48

  FTP access in private area.

  Please contact administrator
  for this information.

  #236898 Copied
  

  Olga Barlow

  Participant

  May 12, 2020 at 20:25

  Hello,

  Thank you. I have passed your issue to our developers. They will be able to check the problem tomorrow. Sorry for this delay.

  Regards

  #236963 Copied
  

  Gerardo

  Participant

  May 13, 2020 at 16:32

  Any news?

  #237110 Copied
  

  Olga Barlow

  Participant

  May 13, 2020 at 19:19

  Hello,

  Fixed. Check, please.

  Regards

  #237125 Copied
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