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  idsdan

  Participant

  July 24, 2018 10:20 am

  I’m getting an error with a file called OpenSans-ExtraBold.ttf. It looks like there is a typo in your code. ITs calling it under the fodler font not fonts
  wp-content/themes/woopress/font/open-sans/OpenSans-ExtraBold.ttf
  wp-content/themes/woopress/fonts/open-sans/OpenSans-ExtraBold.ttf.

  Can you update this?

  Dan

  Theme version: 4.4

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  Rose Tyler

  Support staff

  July 24, 2018 10:23 am

  Hello,

  Please provide us with temporary wp-admin and FTP access, we will fix the problem on your site.

  Regards

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  idsdan

  Participant

  July 24, 2018 10:58 am

  Thank you please see private content

  

  Content is visible for topic creator and
  support staff only.

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  Rose Tyler

  Support staff

  July 24, 2018 12:12 pm

  Unfortunately, we can’t log in wp-admin panel.
  We’ve fixed the problem via FTP. Please, clear cache and check.

  Regards

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  idsdan

  Participant

  July 24, 2018 12:16 pm

  Rose,

  Thank you.

  Dan

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  Rose Tyler

  Support staff

  July 24, 2018 12:28 pm

  You’re welcome!

  Regards

  #197208 copied to clipboard

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