After the last update, the mobile menu is not working. The function to open the subcategories of the mobile menu does not work. It does not activate the function of unfolding the new submenus. I need your help please.:(
Also the Mobile Panel, even after activating, does not appear on my website in a mobile version. Not even in the preview in the Mobile Panel edition.
Two arrows appear and do not open or unfold the:
This is the second item I put, in the previous one I was not able to answer Olga Barlow’s support response. Excuse me.
Hello good Morning,
It really worked now 🙂 thankfully. Maybe I made some changes and it started working. Thank you.
But I had another problem, it has to do with the Mobile Panel, which is activated and does not appear on the website. Not even in the activation and settings area appears. Can you help solve? it is very important that I can activate the feature.
Try to disable all third-party plugins and check the Mobile panel then.
Hi, I disabled most plugins and it still didn’t work. In the meantime, I re-activated some of the plugins as they are essential in the online store.
Is there another way to understand why Mobile Panel doesn’t work?
Even disabling the plugins is not working 🙁
I look forward to help.
Provide us with FTP access to your site to check the issue in more detail.
Thank you. I have passed your issue to our developers. I’ll inform you once they fix the problem.
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