Oops it looks something went wrong. Please check your system requirements first. In case it will hap

This topic has 8 replies, 4 voices, and was last updated 1 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Code Intrudair
    Code Intrudair
    Participant
    February 27, 2024 at 23:38

    Oops it looks like something went wrong. Please check your system requirements first. In case it will happen again, please contact us 8theme.com

    Theme Installed – OK
    CORE Installed, but Crit Error.

    The sys req is ok.

    Please help 🙂

    PHP 8.2
    WP 6.4.3
    WO 8.6.1

    Thx

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 28, 2024 at 05:49

    Hello, @Code Intrudair,

    Thank you so much for purchasing our theme and contacting our support center.

    We are pleased to inform you that the issue you reported has been successfully resolved. Our team has deactivated the Kirki Customizer Framework plugin on your website and has activated the XStore Core plugin in its place.

    Please be informed that the XStore Core plugin already encompasses the Kirki framework within its own codebase. In order to avoid any potential issues, it is advisable to deactivate the Kirki plugin while utilizing XStore.

    Should you require any further assistance, please do not hesitate to reach out to us.

    Best Regards,
    The 8Theme Team

    Avatar: Code Intrudair
    Code Intrudair
    Participant
    February 28, 2024 at 06:23

    Thanks for the fast support :))
    but the theme install last step

    Furniture03 Demo Installed!
    However, We’ve Encountered Some Errors:

    pages not installed 🙁
    widgets not installed 🙁
    home_page not installed 🙁
    posts not installed 🙁
    products not installed 🙁
    static-blocks not installed 🙁
    contact-forms not installed 🙁
    mailchimp not installed 🙁
    media not installed 🙁
    options not installed 🙁
    menu not installed 🙁
    default_woocommerce_pages not installed 🙁
    version_info not installed 🙁

    The most common errors occur due to low server requirements. We strongly recommend that you contact your hosting provider to verify and adjust the necessary server settings.

    could this cause any problems?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 28, 2024 at 06:39

    Hello, @Code Intrudair,

    Thank you for your response.

    We kindly request that you provide us with the necessary cPanel access credentials by submitting them securely in the designated private content area. Additionally, please inform us of the specific demo site you would like to import.

    Upon receipt of this information, our team will proceed to review your request and assist you with the importation of the chosen demo site onto your website.

    We appreciate your cooperation and look forward to facilitating a smooth setup process.

    Best Regards,
    The 8Theme Team

    Avatar: Code Intrudair
    Code Intrudair
    Participant
    February 28, 2024 at 06:47

    Ok

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2024 at 08:35

    Hello,

    Thank you for getting in touch with us.

    We are writing to inform you that we have encountered an issue while attempting to upload a child theme through the Dashboard > Themes section. A screenshot of the error can be viewed at the following link: https://prnt.sc/oZBGoKe5jW3H. We kindly request that you reach out to your hosting provider for resolution of this matter.

    In the interim, we have successfully imported the demo content with the parent theme currently activated on your site. We invite you to review the changes at your earliest convenience.

    Should you require any further assistance or have additional queries, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Code Intrudair
    Code Intrudair
    Participant
    February 28, 2024 at 09:55

    Thanks :))))))

    Please contact administrator
    for this information.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 28, 2024 at 09:55

    Dear Code Intrudair,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Oops it looks something went wrong. Please check your system requirements first. In case it will hap’' has been successfully resolved, and the topic is now closed for further responses

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