• 

  Walid

  Participant

  April 13, 2018 at 10:56

  Hi,
  We have this category which is a password ptotected that we are not able to add its products to the cart.
  When you select a variation and click add to cart,we have the error of this product has not enough quantity…please try another combination.
  We created a new product…same result…
  This problem affects only this category.
  Please find the link and password in the PC.

  Thank you.
  Yours?

  Please, contact administrator
  for this information.

  #191022 Copied
  5 Answers
  

  Rose Tyler

  Support staff

  April 13, 2018 at 12:37

  Hello,

  Have you checked if this issue appears with our theme only or with default Storefront theme too?

  Regards

  #191040 Copied
  

  Walid

  Participant

  April 13, 2018 at 13:45

  Tried the frontstore theme as well as the twenty17 theme.. still the only problem with that only category!

  #191049 Copied
  

  Rose Tyler

  Support staff

  April 13, 2018 at 13:56

  Hello,

  We are theme support and we can help you with issues related strictly to our theme. If “add to cart” does not work for you even with default theme you need to contact woocommerce support.

  Regards

  #191052 Copied
  

  Walid

  Participant

  April 13, 2018 at 14:30

  Thank you for you reply.
  My brain came back to me and I decided to delete the category and crate another one and assign the products…and it works!!!
  I don’t know the reasons the problem..
  Thank you for your help.
  you can make this topic as solved (still i can’t hit the best answer:))
  Yours

  #191058 Copied
  

  Rose Tyler

  Support staff

  April 13, 2018 at 14:39

  I am glad that you sorted out.

  Regards

  #191059 Copied
• Viewing 6 results - 1 through 6 (of 6 total)