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Only Main Product Image Updates When Variant Selected

This topic has 2 replies, 2 voices, and was last updated 2 months, 2 weeks ago ago by Tony Rodriguez

Kore

Participant

February 23, 2024 at 07:01

When I select a variant for a t-shirt, Only the main product image changes while the other related variant images in the thumbnails remain the same. See screenshot.

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1 Answer

Tony Rodriguez

Support staff

February 23, 2024 at 08:15

Hello, @Kore,

Thank you so much for purchasing our theme and contacting our support center.

1/ Should you enable the “Show Variation Gallery” feature within the Theme Options, you will have the capability to assign variation-specific gallery images by modifying the product. This process is illustrated in the following screenshot: https://ibb.co/RChzhgY Consequently, selecting any variation from the user interface will result in the display of the corresponding image gallery for that particular variation.

Furthermore, please be advised that when the ‘Variation Gallery’ is activated on a product page, the display will be limited to the Variation Image Gallery exclusively. This means that the product video and the standard product gallery will not be displayed concurrently with the Variation Image Gallery.

We trust this information will be of assistance to you.

2/ If the issue persists, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

We kindly recommend that you take a complete backup of your site before proceeding.

Should you require any further assistance, please do not hesitate to reach out to us.

Warm regards,
The 8Theme Team

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Tagged: efficient woocommerce customization, improved woocommerce product display, main product image update, optimized woocommerce variant images, variant selection update, wordpress woocommerce themes
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