Only Admin users can checkout! - by Tomide

This topic has 5 replies, 3 voices, and was last updated 6 years, 6 months ago ago by Olga Barlow

  • Avatar: Tomide
    Tomide
    Participant
    September 16, 2017 at 12:48

    Hello Support

    I am using the XStore Theme. I observe the Users level (customer, subscriber, author, e.t.c) are unable to check out after selecting products, they see the respnse ‘Forbidden’ at the checkout page.

    However, When I increase their privilege level to admin, check out is successful.

    How can we resolve this?

    Thank you.

    Tomide.

    4 Answers
    Avatar: amzy
    Amzy Leel
    Participant
    September 18, 2017 at 08:01

    Hi,

    I think you have some capability restriction for roles.

    Check this https://docs.woocommerce.com/document/roles-capabilities/ and update / allow the users as you want

    Regards,

    Avatar: Tomide
    Tomide
    Participant
    September 19, 2017 at 23:04

    Thank you for your suggestion,

    However, its still hasn’t solved the problem.

    I would appreciate if you can check this out.

    Thank you

    Please, contact administrator
    for this information.
    Avatar: Tomide
    Tomide
    Participant
    September 20, 2017 at 14:12

    Please complete the transaction to verify.

    Thank you.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 20, 2017 at 14:15

    Hello,

    I have checked your site with default WooCommerce theme and see the same issue http://prntscr.com/gnh62i

    Problem is related to Wordfence Security plugin. Check the plugin settings or contact plugin author about this issue because we provide support for issues related strictly to our theme or plugins that come bundled with our theme.

    Default WP, WC plugin settings or questions related to third-party plugins are out of the scope of our support.

    Regards

  • Viewing 5 results - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.