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Ongoing struggle – page loading speed, server resources used

This topic has 5 replies, 3 voices, and was last updated 4 years, 2 months ago ago by Namaste

Namaste

Participant

January 28, 2021 at 11:49

Hi,

I will appreciate your advice. We are struggling with our page. Recently it has been down due to number of php requests fired at the same time.

Our hosting allows 15 requests at the same time, site initiates even 40. Other resources are fine – it is about number of requests.

We are looking for optimisation opportunities. We will appreciate your experience and advice – we believe we are not the only ones experiencing this type of problem.

#270798 Copied Theme version: 7.2.4 WooCommerce version: 4.9.2

4 Answers

Rose Tyler

Support staff

January 28, 2021 at 15:51

Hello,

Do you have some screenshots?
Provide temporary wp-admin access, so we can take a closer look.

Regards

#270867 Copied

Namaste

Participant

January 28, 2021 at 16:08

See pc area.

We will appreciate your insight.

Please contact administrator
for this information.

#270878 Copied

Olga Barlow

Participant

January 29, 2021 at 16:41

Hello,

1) We checked your site and see that you have problems with the memory limit in error logs https://prnt.sc/xtgcfj System status show 256 MB but it looks the real memory limit is 67Mb only https://prnt.sc/xtggb2

2) Only one request from the list that you provide is probably related to our theme – admin-ajax.php request that we use to load Instagram images, products using ajax queries. The other requests are related to plugins – WooCommerce, SEO plugin https://prnt.sc/xtgihp
And one of the plugins that you keep enabled uses the REST API requests that high load on the web-server. So, find out which of the third-party plugins use the REST API to import something or sync something with the third-party system.

Regards

#271097 Copied

Namaste

Participant

March 31, 2021 at 11:53

We changed hosting provider, it can accommodate our needs. Still Mobile is of course much slower than desktop. Thank you for checking.

#281907 Copied
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